Stamp Scan Status

Last Updated on 2024-06-12 by Nataliia Saikina

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Common Stamp Scan Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Stamp Scan app on iOS and Android devices. Solve all Stamp Scan app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Stamp Scan iPhone Issues and Solutions

Stamp Scan iOS app crashes, not working, errors
Stamp Scan iOS app network issues
Stamp Scan on iOS has black/white screen

Stamp Scan Android App Issues and Solutions

Stamp Scan has errors/crashing/not working
Stamp Scan server network connectivity issues
Stamp Scan has black screen

Stamp Scan iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Stamp Scan app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Stamp Scan app crashes or not working on Iphone (iOS):

Close and restart the Stamp Scan app on iPhone
Update Stamp Scan app to the Latest Version for iOS
Uninstall and reinstall Stamp Scan iPhone app
Update your iPhone to the latest iOS version

Fix Stamp Scan on iPhone unable to connect to server/internet connection issues::

To resolve Stamp Scan network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Stamp Scan black/white screen (blank screen) on iPhone:

Follow the Stamp Scan iOS app troubleshooting guide Here →

Stamp Scan Android App Issues and Solutions

Fix Stamp Scan not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Stamp Scan app issues:

Force Stop the Stamp Scan App
1. On android, goto "Settings" » click Stamp Scan app. » click "Force Stop".

Update Stamp Scan to the latest version on PlayStore

Clear Stamp Scan App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Stamp Scan app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Stamp Scan.

Fix Stamp Scan unable to contact server/ Stamp Scan internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Stamp Scan » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Stamp Scan » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Stamp Scan on android.

Solve Stamp Scan black/white screens issue on Android:

Follow the Stamp Scan android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nataliia Saikina, developers of Stamp Scan.

About this app

Discover a world of stamps at your fingertips with Stamp Scan, the mobile app designed for stamp enthusiasts and collectors. Stamp Scan enriches your knowledge and appreciation for each piece in your collection. Simply snap a photo of any stamp, and Stamp Scan's AI-driven technology will identify it in seconds. Get in-depth details about each stamp, including its year and country issue, format, emession and etc. Stamp Scan helps you keep track of your collection. By filtering the collection by year or country, you can explore and find the series you want to collect. Explore collections of postage stamps from around the world. Our extensive database includes more than 900 000 stamps from around the world. Download now and start exploring the world of stamps! Manage your favorite stamps effortlessly. Some features are only available in the Premium Version.