Contact AAFP Support
Company Name: American Academy of Family Physicians
About: The AAFP is a medical organization that represents family physicians, family medicine residents, and
medical students nationwide.
Headquarters: Leawood, Kansas, United States.
AAFP Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit AAFP Website
Privacy Policy: https://www.aafp.org/about/this-site/privacy.html
Developer: American Academy of Family Physicians
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3 Most reported problems 😔💔
Garbage
by FJS91
After working well as my go-to for CME quizzes and subsequent reporting, this "update" has rendered the app 100% useless. It won't even run on my iPad, landscape or portrait mode. Is this is what my AAFP dues are paying for: a worthless app that is one more hassle for us family docs to deal with? Another obstacle for the privilege of paying obscene amounts of money to maintain the moving target of certification? Thanks AAFP, for making it harder, not easier, to do these CME quizzes. No, really....
Same issue as others
by TheBigster
Agree this was an awesome app till it suddenly just stopped working. I used it regularly for CME and journal access. Keeps telling me url or server not found.
Wrote the above last week. This am received reply and advised to download the new app. Deleted the old and downloaded the new.
The “new” app is still extremely disappointing. Link to board questions does not work. No questions come up. Makes you separately sign is a second time for account details. Only viewable in portrait view, not landscape. Indicates I have not fulfilled current cme for election- which I far exceeded.
Link to transcript is not working.
Not nearly as easy to use as the old app when it was working. Very disappointing “upgrade”.
Nothing will download
by DRCROBS
This app worked beautifully when I first installed it. Then it abruptly stopped accessing any of the journals or quizzes. I’ve contacted customer support, who acknowledged the problem, but nothing seems to have been fixed. I’ve reinstalled the app multiple times with no resolution. The problem exists across multiple devices. This has been ongoing for over a year.
Have a Problem with AAFP? Report Issue
Why should I report an Issue with AAFP?
- Pulling issues faced by users like you is a good way to draw attention of AAFP to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a AAFP customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AAFP.
