Contact Wehealth Notify Support
Company Name: Arizona Department of Health Services
About: The “Covid Watch Arizona” app and brand is transitioning and is now called
“WeHealth Arizona”. It’s the same app with a privacy-preserving exposure
notification backbone, built by the same developers with new and exciting
features on the horizon.
Wehealth Notify Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Wehealth Notify. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Wehealth Notify. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Arizona Department of Health Services
Read 3 Customer Service Reviews 😭😔💔
Can’t report; confusing setup
by MA Fan
First of all, I had no idea AZ had this - have never heard a peep about it, and the last time I checked, AZ was not on the list. I discovered it when I was poking around the exposure notification settings on my phone. Without participants, this isn’t very useful, so AZ should be talking this up every opportunity! Including having the governor mention it in his pressers, as well as other leaders like school superintendents.
Second, setup was confusing. The Settings app says my region (Arizona) has an app and directs me to a list of apps on the App Store, where this one is *not* included. I had to find it by doing a general search, and then it doesn’t say explicitly in the description that it relies on the Apple/Google system, which I wanted to be sure because otherwise I likely wouldn’t use it for privacy reasons. I couldn’t confirm it until I got it installed and saw the integration. Get the app properly listed on the App Store list, and make the Apple connection clear in the app description.
Finally, I can’t tell the app that there’s been a positive diagnosis. Fortunately, I don’t need to, but without that, the value is significantly reduced. Why is this not included? And who in my area (Phoenix/Scottsdale) can report? Anyone?
A huge failure when it was needed most
by Skyscan305
I have had this app on my phone for months, and fully believe in contact tracing. However, between not enough people using the app for it to matter, and the app failing when needed most (I was attempting to input a positive test that I just received), this app is useless. I work as a first responder, and I have seen what happens when infrastructure falls apart like this poorly-maintained app. I will be sharing my opinions with the Arizona Department of Health Services.
Our lives are in the line!!!
by Hot Toasted Buns!
What’s wrong with AZ? Why can’t they move the importance of a working app up the prioritization list in a timely manner?
If it’s well past the time that the whole state has a working app! An app where we can not only receive notifications but also REPORT positive results without all the GobbleDeGook official codes etc..
Have a Problem with Wehealth Notify? Report Issue
Why should I report an Issue with Wehealth Notify?
- Pulling issues faced by users like you is a good way to draw attention of Wehealth Notify to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Wehealth Notify customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wehealth Notify.
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