Burner Status

Last Updated on 2024-03-15 by FREUDENBERG FILTRATION TECHNOLOGIES SAS

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Common Burner Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Burner app on iOS and Android devices. Solve all Burner app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Burner iPhone Issues and Solutions

Burner iOS app crashes, not working, errors
Burner iOS app network issues
Burner on iOS has black/white screen

Burner Android App Issues and Solutions

Burner has errors/crashing/not working
Burner server network connectivity issues
Burner has black screen

Burner iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Burner app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Burner app crashes or not working on Iphone (iOS):

Close and restart the Burner app on iPhone
Update Burner app to the Latest Version for iOS
Uninstall and reinstall Burner iPhone app
Update your iPhone to the latest iOS version

Fix Burner on iPhone unable to connect to server/internet connection issues::

To resolve Burner network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Burner black/white screen (blank screen) on iPhone:

Follow the Burner iOS app troubleshooting guide Here →

Burner Android App Issues and Solutions

Fix Burner not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Burner app issues:

Force Stop the Burner App
1. On android, goto "Settings" » click Burner app. » click "Force Stop".

Update Burner to the latest version on PlayStore

Clear Burner App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Burner app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Burner.

Fix Burner unable to contact server/ Burner internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Burner » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Burner » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Burner on android.

Solve Burner black/white screens issue on Android:

Follow the Burner android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FREUDENBERG FILTRATION TECHNOLOGIES SAS, developers of Burner.

About this app

this app is an app designed for motorcycle enthusiasts, allowing you to share, communicate and connect with the global motorcycle community. Video and voice calls: interact in real time, chat with other riders and share experiences. Download Chatmet now and share your passion with motorcycle enthusiasts around the world! Picture and Video Sharing: Showcase your motorcycle photos and videos to inspire. Motorcycle Events Calendar: Never miss any important events and events. Voice Room Discussion: Join the discussion and learn about the latest news and activities. Cycling log: record adventures and share cycling achievements. Text Chat: Quick message to discuss routes, tips and riding hot spots.