Charstar Status

Last Updated on 2024-01-05 by Charstar LLC

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40 User reports:
App has problems

User reports 40

⚠️ Most reported problems ⚠️

Not working

86.0%

Something else

7.0%

Account

2.3%

problems reported in the last 24 hours

24 hour clock ⏰

3 Reported Issues: 😵🆘🛟🚨📢

Victor Colon

2024-12-10

Charstar Ai is offline

EerierSum120591

2024-11-19

not working

SickThing

2024-11-11

Charstar is temporarily offline. Subscribe via our iPhone app.

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Have a Problem with Charstar: AI Character Chat? Report Issue

Common Charstar Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Charstar app on iOS and Android devices. Solve all Charstar app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Charstar iPhone Issues and Solutions

Charstar iOS app crashes, not working, errors
Charstar iOS app network issues
Charstar on iOS has black/white screen

Charstar Android App Issues and Solutions

Charstar has errors/crashing/not working
Charstar server network connectivity issues
Charstar has black screen

Charstar iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Charstar app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Charstar app crashes or not working on Iphone (iOS):

Close and restart the Charstar app on iPhone
Update Charstar app to the Latest Version for iOS
Uninstall and reinstall Charstar iPhone app
Update your iPhone to the latest iOS version

Fix Charstar on iPhone unable to connect to server/internet connection issues::

To resolve Charstar network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Charstar black/white screen (blank screen) on iPhone:

Follow the Charstar iOS app troubleshooting guide Here →

Charstar Android App Issues and Solutions

Fix Charstar not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Charstar app issues:

Force Stop the Charstar App
1. On android, goto "Settings" » click Charstar app. » click "Force Stop".

Update Charstar to the latest version on PlayStore

Clear Charstar App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Charstar app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Charstar.

Fix Charstar unable to contact server/ Charstar internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Charstar » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Charstar » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Charstar on android.

Solve Charstar black/white screens issue on Android:

Follow the Charstar android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Charstar LLC, developers of Charstar.

About this app

Enjoy chats and roleplay with AI characters -- anywhere and anytime. Welcome to the this app community. We're excited to see what you bring to life!