WayUp Status

Published by WayUp (Apps) on 2024-03-10

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Have a Problem with WayUp - Alarm & Motivation? Report Issue

Common WayUp Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WayUp app on iOS and Android devices. Solve all WayUp app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WayUp iPhone Issues and Solutions

WayUp iOS app crashes, not working, errors
WayUp iOS app network issues
WayUp on iOS has black/white screen

WayUp Android App Issues and Solutions

WayUp has errors/crashing/not working
WayUp server network connectivity issues
WayUp has black screen

WayUp iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WayUp app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WayUp app crashes or not working on Iphone (iOS):

Close and restart the WayUp app on iPhone
Update WayUp app to the Latest Version for iOS
Uninstall and reinstall WayUp iPhone app
Update your iPhone to the latest iOS version

Fix WayUp on iPhone unable to connect to server/internet connection issues::

To resolve WayUp network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WayUp black/white screen (blank screen) on iPhone:

Follow the WayUp iOS app troubleshooting guide Here →

WayUp Android App Issues and Solutions

Fix WayUp not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WayUp app issues:

Force Stop the WayUp App
1. On android, goto "Settings" » click WayUp app. » click "Force Stop".

Update WayUp to the latest version on PlayStore

Clear WayUp App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WayUp app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WayUp.

Fix WayUp unable to contact server/ WayUp internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WayUp » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WayUp » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WayUp on android.

Solve WayUp black/white screens issue on Android:

Follow the WayUp android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WayUp (Apps), developers of WayUp.

100% Contact Match

Developer: WayUp Health

E-Mail: [email protected]

Website: Visit WayUp Website

About this app

this app helps you wake up more easily in the morning and regain control over your sleep. You'll be able to get up on the first try and start the day well, feeling energized and on time! No need to snooze the alarm anymore!