Contact Animal Planet GO Support
Company Name: Discovery Communications
About: Discovery is a global mass media and entertainment company.
Headquarters: Silver Spring, Maryland, United States.
Animal Planet GO Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Discovery Communications
Verified email ✔✔
E-Mail: goapphelp@discovery.com
Website: 🌍 Visit Animal Planet GO Website
Privacy Policy: https://corporate.discovery.com/privacy-policy/
Developer: Discovery Communications LLC
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5 Most reported problems 😔💔
What in the world are you thinking? I turned on your channel & was totally dumbfounded at what I saw. A PHONE-SEX AD WAS PLAYING ON THE SCREEN! Sexy-talking girls busting out of their bras is not exactly what I normally see when I turn on Animal Planet. What in the world are you thinking? You advertise yourself as a child and family friendly channel and you’re doing this? I don’t care that it was Saturday evening late. I’ll drop you like a hot potato if you keep this up. Please tell me it was a mistake and not your new agenda for your advertising. I’ve watched Animal Planet for years but I never expected this.
I want to cancel today. I already have these channels
Shouldn’t have to pay twice
by Pablo22145
I pay cox cable an exhorant amount for cable and now I have to pay $4.99 and up if I miss a show or want to see one I used to watch but now I can’t because it’s on a streaming channel. This is too much!!! I’m on a fixed income, disability, and anyone who is trying to live on what they pay after you’ve worked your whole life and paid into it knows you don’t get enough to subsist on. My subscription with Cox is going to be canceled. I won’t pay them twice for the same thing, they rob you with their prices the first time around and now they try to get more out of you.
Love the app, but hate the commercials!
by Intenseobservation
My favorite show on animal planet is “Monsters Inside Me”. Not all the shows require you to sign in with your TV subscription. Luckily this show which is the only one I am drawn to watching is free if you download the app. All the seasons are free which is cool, but there is one drawback. Commercials!!! Commercials are a big reason I don’t watch TV. The commercials are long, not relevant to anything and they can’t be skipped! Bypassing commercials is the big benefit to installing the app. I will rate it one star because I really hate being interrupted by commercials.
Long Commercial Breaks
by Sns00
The app itself runs well, and it’s great to be able to catch up on shows I’ve missed, as well as watch other shows that I haven’t seen yet. One huge downside is the length of the commercials. Every show has multiple commercial breaks, and those breaks can sometimes be over 3 minutes long. It’s excruciating! Another complaint I have is that sometimes it will log you out of your service provider, and you have to go through the entire login process again. That’s more of a minor annoyance, but the commercials are really bothersome.
Have a Problem with Animal Planet GO? Report Issue
Why should I report an Issue with Animal Planet GO?
- Pulling issues faced by users like you is a good way to draw attention of Animal Planet GO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Animal Planet GO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Animal Planet GO.
