Pengu app not working? crashes or has problems?

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125 User reports:
App has problems
 User reports 125

⚠️ Most reported problems ⚠️
Not working
35.3%

Crashes
31.6%

Login
14.3%

Connection
6.8%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
R
Ree:

[Solved] Its not opening black screen appears

View
solution
B
Bryce:

Not working

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solution
P
Pengu:

The main screen is black

View
solution
T
Tom:

Authenticity error at login woke up and account glitched

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solution
B
Bethanie:

All I get is a black screen with a blue robot face on it

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solution
K
Kaya Campbell:

I can't play any of the mini-games because my screen zooms in for some reason. It won't stop.

View
solution

📋 8 Reported Issues:

Érika 2025-05-11

When I try to use de app and login it says “Authentication error” all the time and i cant use it

S
Shreya 2025-04-03

Pengu app showing server problem

N
Norbert 2025-02-15

It says interal problem and wont let me in

N
Norbert 2025-02-15

I cant sign in it keeps saying "network problem"

⚠️ Troubleshoot | Report Issue ⚠️
T
Tia 2025-02-15

It randomly removed my Pengu when it was fully fed??

B
Brandon Cochrane 2025-02-15

It won’t let me to see my penguin

K
Kaya Campbell 2024-11-22

I can't play any of the mini-games because my screen zooms in for some reason on my phone.

E
Ezequiel 2024-03-24

Hello , I have a problem with the Pengu app. I reached level 451 in popcorn game and level 301 in Pengu painter game. And singe I reached these levels I can’t earn pieces anymore. It tells me “ Unfortunately, we could not complete that level for you. Please restart the app and try again.” I tried to restart the app it didn’t work , I tried to uninstall et reinstall the app it didn’t work. What is the problem ?

Showing 1-8 of 8 reported issues:

Have a Problem with Pengu – Raise Virtual AI Pets? Report Issue




Common Pengu Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Pengu iPhone Issues and Solutions

  2. Pengu Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: hi@slay.cool

Website: 🌍 Visit Pengu Website

Privacy Policy: https://web.penguapp.co/privacy-policy

Developer: SLAY GmbH




‼️ Outages Happening Right Now

  • May 11, 2025, 10:53 PM

    a user from San Cristóbal de La Laguna, Spain reported problems with Pengu : Login

  • May 04, 2025, 03:09 AM

    a user from Jacksonville, United States reported problems with Pengu : Crashes

  • May 03, 2025, 04:22 AM

    a user from Harrisburg, United States reported problems with Pengu : Crashes

  • Apr 25, 2025, 07:22 PM

    a user from New Delhi, India reported problems with Pengu : Crashes

  • Apr 21, 2025, 09:27 PM

    a user from Alexandria, Romania reported problems with Pengu : Screen

  • Apr 15, 2025, 01:41 AM

    a user from Melbourne, Australia reported problems with Pengu : Crashes

  • Apr 13, 2025, 09:07 AM

    a user from Leipzig, Germany reported problems with Pengu : Not working

  • Apr 08, 2025, 10:41 AM

    a user from Atlanta, United States reported problems with Pengu : Not working

  • Apr 03, 2025, 09:45 PM

    a user from Ujjain, India reported problems with Pengu : Not working

  • Apr 03, 2025, 05:04 AM

    a user from Pensacola, United States reported problems with Pengu : Not working

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