Rio Status

Last Updated on 2024-05-02 by Curio Labs Limited

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Common Rio Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Rio app on iOS and Android devices. Solve all Rio app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Rio iPhone Issues and Solutions

Rio iOS app crashes, not working, errors
Rio iOS app network issues
Rio on iOS has black/white screen

Rio Android App Issues and Solutions

Rio has errors/crashing/not working
Rio server network connectivity issues
Rio has black screen

Rio iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Rio app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Rio app crashes or not working on Iphone (iOS):

Close and restart the Rio app on iPhone
Update Rio app to the Latest Version for iOS
Uninstall and reinstall Rio iPhone app
Update your iPhone to the latest iOS version

Fix Rio on iPhone unable to connect to server/internet connection issues::

To resolve Rio network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Rio black/white screen (blank screen) on iPhone:

Follow the Rio iOS app troubleshooting guide Here →

Rio Android App Issues and Solutions

Fix Rio not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Rio app issues:

Force Stop the Rio App
1. On android, goto "Settings" » click Rio app. » click "Force Stop".

Update Rio to the latest version on PlayStore

Clear Rio App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Rio app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Rio.

Fix Rio unable to contact server/ Rio internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Rio » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Rio » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rio on android.

Solve Rio black/white screens issue on Android:

Follow the Rio android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Curio Labs Limited, developers of Rio.

About this app

A new kind of AI that delivers information exclusively from fact-checked sources and creates a daily news briefing unique to your interests. this app is currently invite-only, so get access by signing up on rionews. this app sources your daily news briefing from world-renowned, trusted publications and journalists, including The Washington Post, Bloomberg, Financial Times and The Wall Street Journal. Introducing this app by Curio, your AI news anchor. Chat with this app about the news and topics that you’re interested in and this app will fine-tune your daily briefing accordingly. this app gives you articles straight from the source without any ads or cookie banners blocking your screen.