I subscribed to this app specifically for its advertised core feature: automatically delisting items across marketplaces once an item sells. Unfortunately, this feature does not work reliably, particularly with Mercari.
I have experienced multiple confirmed sales where the item remained active and available for purchase across platforms inside this app, creating a serious risk of overselling, forced cancellations, account defects, and lost revenue. This defeats the primary reason for paying for the service.
I reported the issue multiple times and provided clear screenshots showing:
• A confirmed Mercari sale
• The same item still active in this app
• No automatic deletion or delisting occurring
Support has acknowledged the issue and escalated it internally, but there is no fix, no ETA, and no reliable workaround. The problem continues to repeat.
This is not a minor bug — it is a failure of a core paid function. Until this is resolved, sellers are forced to manually monitor and delete listings, which makes the subscription unjustifiable.
I cannot recommend SellRaze to serious resellers until the automatic delisting functionality works as advertised.