Universal PDF Status

Last Updated on 2024-06-14 by GRAND CHALLENGE NETWORK TECHNOLOGY LIMITED

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Common Universal PDF Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Universal PDF app on iOS and Android devices. Solve all Universal PDF app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Universal PDF iPhone Issues and Solutions

Universal PDF iOS app crashes, not working, errors
Universal PDF iOS app network issues
Universal PDF on iOS has black/white screen

Universal PDF Android App Issues and Solutions

Universal PDF has errors/crashing/not working
Universal PDF server network connectivity issues
Universal PDF has black screen

Universal PDF iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Universal PDF app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Universal PDF app crashes or not working on Iphone (iOS):

Close and restart the Universal PDF app on iPhone
Update Universal PDF app to the Latest Version for iOS
Uninstall and reinstall Universal PDF iPhone app
Update your iPhone to the latest iOS version

Fix Universal PDF on iPhone unable to connect to server/internet connection issues::

To resolve Universal PDF network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Universal PDF black/white screen (blank screen) on iPhone:

Follow the Universal PDF iOS app troubleshooting guide Here →

Universal PDF Android App Issues and Solutions

Fix Universal PDF not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Universal PDF app issues:

Force Stop the Universal PDF App
1. On android, goto "Settings" » click Universal PDF app. » click "Force Stop".

Update Universal PDF to the latest version on PlayStore

Clear Universal PDF App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Universal PDF app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Universal PDF.

Fix Universal PDF unable to contact server/ Universal PDF internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Universal PDF » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Universal PDF » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Universal PDF on android.

Solve Universal PDF black/white screens issue on Android:

Follow the Universal PDF android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GRAND CHALLENGE NETWORK TECHNOLOGY LIMITED, developers of Universal PDF.

About this app

Universal PDF can not only support the conversion of various formats of documents, but also can do more, and has more functions than the market free reader APP, download and install, instant experience.