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About: At BayCare, it’s our mission to improve our communities’ health and make
your health care journey smoother. Our new mobile app puts the power of
personalized care right at your fingertips.


 
  2025-11-18

BayCare App Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BayCare Health System, Inc



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E-Mail: [email protected]

Website: 🌍 Visit BayCare App Website

Privacy Policy: https://baycare.org/about-us/privacy-policy

Developer: BayCare Health System, Inc





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3 Most reported problems 😔💔

1.3 out of 5

Expected Better

2024-10-24

by Dreaminginpen

The transition from Gessler to BayCare has not been the smoothest but I've been patient with the process since something’s just take time. But it’s been months now and the transition from the fully functional Follow My Health app to this glitchy BayCare app is still terrible and it’s only getting worse. Before, I could log into Follow My Health with Face ID but it’s not available with the BayCare app. I don’t even use the BayCare app now, since I have to go online to the website. Which brings me to my other complaint, I wish you would make it where we can set up appointments online with the app, which is also something I miss having with the Follow My Health app. If you’re going to take away something that’s fully functioning, maybe make sure that what you replace it with is also fully functioning.

Not Ready for Prime-Time

2024-10-25

by Dead- Phish-FL

All of the BayCare apps are poor. I have been spending a good hour with them and a lot of frustration. Many problems. (1) for 2FA I selected the combo that included a PIN, but it would not let me get past the Touch-ID stage. (2) while trying to sign in, I accidentally selected my spouse account. Used the BACK function and the main login page got stuck in a spinning wheel status. Tried everything (close app, power off-on, re-install app) but always get a spinning wheel status at login

Log-in issue, now won’t open

2024-10-26

by 2mraid3r

Logged in successfully last night. Worked fine. Btw it’s as basic as it could be from a user perspective but gave me the results I wanted. Today I tried logging in and it had some unspecified profile in there and I clicked to get that to go away and now the thing doesn’t even allow me to log in. Useless.




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Why should I report an Issue with BayCare App?

  1. Pulling issues faced by users like you is a good way to draw attention of BayCare App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BayCare App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BayCare App.


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