Virtual Dugout Status

Last Updated on 2024-08-19 by Keiling Scott Green

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Common Virtual Dugout Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Virtual Dugout app on iOS and Android devices. Solve all Virtual Dugout app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Virtual Dugout iPhone Issues and Solutions

Virtual Dugout iOS app crashes, not working, errors
Virtual Dugout iOS app network issues
Virtual Dugout on iOS has black/white screen

Virtual Dugout Android App Issues and Solutions

Virtual Dugout has errors/crashing/not working
Virtual Dugout server network connectivity issues
Virtual Dugout has black screen

Virtual Dugout iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Virtual Dugout app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Virtual Dugout app crashes or not working on Iphone (iOS):

Close and restart the Virtual Dugout app on iPhone
Update Virtual Dugout app to the Latest Version for iOS
Uninstall and reinstall Virtual Dugout iPhone app
Update your iPhone to the latest iOS version

Fix Virtual Dugout on iPhone unable to connect to server/internet connection issues::

To resolve Virtual Dugout network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Virtual Dugout black/white screen (blank screen) on iPhone:

Follow the Virtual Dugout iOS app troubleshooting guide Here →

Virtual Dugout Android App Issues and Solutions

Fix Virtual Dugout not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Virtual Dugout app issues:

Force Stop the Virtual Dugout App
1. On android, goto "Settings" » click Virtual Dugout app. » click "Force Stop".

Update Virtual Dugout to the latest version on PlayStore

Clear Virtual Dugout App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Virtual Dugout app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Virtual Dugout.

Fix Virtual Dugout unable to contact server/ Virtual Dugout internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Virtual Dugout » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Virtual Dugout » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Virtual Dugout on android.

Solve Virtual Dugout black/white screens issue on Android:

Follow the Virtual Dugout android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Keiling Scott Green, developers of Virtual Dugout.