IBU Virtual Gallery app not working? crashes or has problems?

IBU Virtual Gallery Status

Last Updated on 2019-03-19 by Elementals Studio Pte. Ltd.

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Common IBU Virtual Gallery Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IBU Virtual Gallery app on iOS and Android devices. Solve all IBU Virtual Gallery app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IBU Virtual Gallery iPhone Issues and Solutions

IBU Virtual Gallery iOS app crashes, not working, errors
IBU Virtual Gallery iOS app network issues
IBU Virtual Gallery on iOS has black/white screen

IBU Virtual Gallery Android App Issues and Solutions

IBU Virtual Gallery has errors/crashing/not working
IBU Virtual Gallery server network connectivity issues
IBU Virtual Gallery has black screen

IBU Virtual Gallery iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IBU Virtual Gallery app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IBU Virtual Gallery app crashes or not working on Iphone (iOS):

Close and restart the IBU Virtual Gallery app on iPhone
Update IBU Virtual Gallery app to the Latest Version for iOS
Uninstall and reinstall IBU Virtual Gallery iPhone app
Update your iPhone to the latest iOS version

Fix IBU Virtual Gallery on iPhone unable to connect to server/internet connection issues::

To resolve IBU Virtual Gallery network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IBU Virtual Gallery black/white screen (blank screen) on iPhone:

Follow the IBU Virtual Gallery iOS app troubleshooting guide Here →

IBU Virtual Gallery Android App Issues and Solutions

Fix IBU Virtual Gallery not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IBU Virtual Gallery app issues:

Force Stop the IBU Virtual Gallery App
1. On android, goto "Settings" » click IBU Virtual Gallery app. » click "Force Stop".

Update IBU Virtual Gallery to the latest version on PlayStore

Clear IBU Virtual Gallery App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IBU Virtual Gallery app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IBU Virtual Gallery.

Fix IBU Virtual Gallery unable to contact server/ IBU Virtual Gallery internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IBU Virtual Gallery » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IBU Virtual Gallery » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IBU Virtual Gallery on android.

Solve IBU Virtual Gallery black/white screens issue on Android:

Follow the IBU Virtual Gallery android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Elementals Studio Pte. Ltd., developers of IBU Virtual Gallery.

About this app

Each setting displays the different aspects of our great sport BIATHLON and works with entertaining tools to bring the history of the great sport to life. The Virtual Gallery is a digital online world that host five different settings. Come and check out the history of biathlon, explore over 200 objects and share some interesting facts with your friends.