Hades app not working? crashes or has problems?

Hades Status

Last Updated on 2024-09-04 by Netflix, Inc.

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Common Hades Problems & Solutions. Troubleshooting Guide

Table of Contents:

Hades iPhone Issues and Solutions

Hades iOS app crashes, not working, errors
Hades iOS app network issues
Hades on iOS has black/white screen

Hades Android App Issues and Solutions

Hades has errors/crashing/not working
Hades server network connectivity issues
Hades has black screen

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Hades iPhone Issues and Solutions

How to fix Hades app crashes or not working on Iphone (iOS):

Close and restart the Hades app on iPhone
Update Hades app to the Latest Version for iOS
Uninstall and reinstall Hades iPhone app
Update your iPhone to the latest iOS version

Fix Hades on iPhone unable to connect to server/internet connection issues::

To resolve Hades network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Hades Android App Issues and Solutions

Fix Hades not working on Android, crashes, errors or is unresponsive:

Force Stop the Hades App
1. On android, goto Settings » Hades » click [Force Stop]

Update Hades to the latest version on PlayStore

Clear Hades App Cache and Data:
1. On android, goto Settings » Apps » Hades » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Hades.

Fix Hades unable to contact server/ Hades internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Hades » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Hades » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hades

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