Winans Reviews

Winans Reviews

Published by on 2026-04-21

🏷️ About: Download the Winans app to order ahead, pick up your order in-store, and earn points for every purchase redeemable for free coffee and chocolate! Mobile Ordering Order Winans drinks, coffee beans, and chocolate from the app and pick them up at your local Winans store. Winans Rewards For every drink, bag of coffee beans, or chocolate ordered, you’ll earn rewards points for every dollar spent.


       


Is Winans Safe to Use?

We Investigate the app owner's website (Incentivio.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 671 combined software reviews.

Is Winans Safe?
Winans appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Winans Legit?
Winans appears legitimate, though exercise caution.
33.3/100



Read 12 Customer Service Reviews 😠💢

4.9 out of 5
Charge to use App

They charge $0.15 to use Winans . I know it’s nothing but when you use points to get a drink, they don’t count it towards the points. So I’m charging $0.15 to my cc.

Rewards that you can’t have

I got a promotion for 50% off a new drink in my inbox. “Add to order to redeem this” I do that and there is no option to do so after looking for 10 minutes. Even if it is there somewhere it should not take that much digging to use a reward when it is the first thing I see upon opening Winans . Bad design.

Ponderous

No autofill, no guest checkout. Took 20 minutes to create an order then had to re-do and create an account which deleted my order. Unfortunately they are the only game in town so no incentive to improve Winans .

Can't find local store in Beavercreek. Inadvertantly ordered a candy for Maria Stein. Awful.

Unusable.

Dark chocolate option

The dark chocolate vs milk chocolate option should be visible on the initial ordering screen menu. Currently, it is only visible when clicking on an item to open it.
Also, it doesn’t appear on the final order as a way to double check the right chocolate was ordered (dark vs milk).

No password manager support

Sign up page dues not support built in functionality for password managers. It’s 2024, every app that requires you to create a username/password should support this.

More Selections

You can tell Winans is in it’s beginning stages. You can see how many points you have and order pick up which is great. I wish they had more drinks you were able to order on Winans . For example, the raspberry mocha. I would like an option to choose raspberry mocha so I don’t have to start from latte and then add syrups since I’m not sure how many pumps of each syrup is standard.
If they could put more drinks on Winans ’s menu that aren’t just the seasonal flavors to choose from. The raspberry mocha was advertised but it was not a choice to pick from on Winans therefore I would have to create it not knowing how many pumps of syrup should go in my drink. I enjoy the fact that you can put notes on your drinks to remind the baristas like “no whip”. With enough work Winans could be as good if not better than Starbucks!

Best coffee

Love their coffee, dislike the new “rewards” system.

Best Coffee and the Sweetest Staff

I am a regular at this app and love their selection of beverages. Their staff are always delightful and greet everyone with a smile. I’m a big fan of their frappes and their flash brew drinks. Keep up the good work and finally…. Thank you for making Winans !

Always magnificent!

The coffee is almost as wonderful as the employees. The coffee is fabulous weather you like it cold or hot. The flavor of the coffees are always amazing. Never that burnt taste from the National brands. I would give them more stars if possible!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟✨

Great, first time experience!

Used the this app app for the first time this morning to order ahead and worked very well! I appreciate that it was easy to add my rewards to my order, and was ready as soon as I walked in the door to pick it up!

Best coffee and service

Absolutely the best coffee in the area and absolutely the best customer service.



Is Winans Safe? 🙏

Winans appears generally safe, but use with caution. JustUseApp Safety Score for Winans is 33.3/100.
This assessment is based on our NLP analysis of 671 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

90.6% of users say app is safe 👍
90.6%

7.7% of users have some concerns ⚠️
7.7%

1.7% of users say app is risky 🚨
1.7%


Is Winans Legit? 💯

Winans appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Winans is 33.3/100 .
This conclusion is based on analysis of 671 user reviews.

🔏 Privacy & Data Safety

Winans collected the following data from you:

  • Data Linked to You:
    • Identifiers
    • Diagnostics
  • Data Not Linked to You:
    • Identifiers
    • Diagnostics



How was your experience with Winans? Post a Review




Features

Order Winans drinks, coffee beans, and chocolate from the app and pick them up at your local Winans store.

For every drink, bag of coffee beans, or chocolate ordered, you’ll earn rewards points for every dollar spent.

Be the first to learn about Winans specials and sales.

Find the closest Winans so you can order on the go.

The Winans app allows you to bring a little more joy to your life every single day.

  Contact Support
Developer:
Incentivio, Inc.

Contact e-Mail:

Website: