Vidu AI Status

Last Updated on 2024-09-21 by Vir Reality Lab, Inc

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⚠️ Most reported problems ⚠️

Not working

68.2%

13.6%

Crashes

9.1%

Account

4.5%

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Юрий 2025-02-04

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Showing 1-1 of 1 reported issues:

Common Vidu AI Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Vidu AI network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Vidu AI App
1. On android, goto Settings » Vidu AI » click [Force Stop]

Clear Vidu AI App Cache and Data:
1. On android, goto Settings » Apps » Vidu AI » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Vidu AI.

On android, goto Settings » Apps or Manage Apps tab.
Click Vidu AI » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Vidu AI » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vidu AI