Contact Solvely Support
Company Name: PANDAS OF CARIBBEAN LIMITED
About: Introducing Solvely, AI homework helper app powered by GPT-4. Whether you are
stuck with math, physics, or chemistry problems, solve and learn them
effortlessly with Solvely.
Solvely Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PANDAS OF CARIBBEAN LIMITED
Verified email
Contact e-Mail: solvely.support@pandasofcaribbean.com
Verified email ✔✔
E-Mail: support@solvelyapp.com
Website: 🌍 Visit Solvely-AI Math Solver Website
Privacy Policy: https://sites.google.com/view/solvelyprivacypolicy/home
Developer: Panda Word Puzzle
4 Most reported problems 😔💔
Hi, i have been credited twice and the solvely app isn't working on my laptop it keeps displaying insufficient gem, i want to cancel the subscription please and refund back into my account. thank you
WARNING MUST READ GEMS BEING DELETED
by BingBongFetta
Overall, Solvely is a good ai, but you should be careful of buying gems. I bought 150 gems which put me at 200 gems. One day I look at my balance of gems, it says 200, I use 2 questions, and when I look at it again a few days later, it deleted over 80 gems from my account!! Anyone who views this be careful! I don’t know if this is illegal or not but I am in the process of reading the user terms and policies. Even though I use it, I feel like they delete the gems over time so you buy some more. Or they charge you extra than what is specified, or they compound the amount of gems taken from your account with each question finished. Be careful people!!
Not so good.
by 1-5 Star Reviewers
Sovely makes you pay for gems. For instance, if I have to scan a question, it would cost 10 gems, 200 gems is about 3 dollars which isn’t bad. However, with this new update, I see that this company wants to advertise more on their “NO ADS UNLIMITED SCANS” membership and with that update, the AI just give you the answer without an explanation. In order to get an explanation, you are now required to get the membership which is absolutely ridiculous! So what is the point of me coming to this app when I could just go to Photomath and get the answers free? Also, the AI sometimes doesn’t give you accurate answers. If you dispute it, you WILL NOT get your gems back but they will “take it into consideration”.
Can’t cancel subscription, frequent inaccurate answers
by Anne-Marie150.
I downloaded this app to help me with physics and matrix algebra and the answers would be inaccurate more often than not, it would also literally not answer my follow up questions and you have to resubmit your photos all over again. I decided to cancel my subscription and tried following the steps on their website but I don’t see the subscription on my apple settings so I emailed them and explained what I tried and asked them to help me and the only reply I got was a copy and paste of what I told them I tried. This is a waste of money.
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