Contact Sora AI Video Art Generator Support

First and foremost. I purchased the app, opting for the lifetime subscription option of approximately $80. Which in fairness, would have been a pretty good deal if the Developer was honest about what that got you. They advertised the pro and lifetime options as Unlimited video generation. Only, at a certain point, I was no longer able to generate videos and was instead prompted with a message saying that I had reached the “Generate Limit” and that I should contact Support. Which I did. After making several attempts at contacting them and several weeks later, someone finally got back to me and offered a sloppy and nonsensical explanation for why I was no longer able to generate videos. Saying that Pro subscriptions could not generate Unlimited videos (contrary to how it was advertised) and that I would need to purchase an Enterprise Subscription, which isn’t even an option within the app. I replied stating as much, incredulous of the explanation. I asked where this “Enterprise Subscription” option is even listed. I asked why Pro and Lifetime were advertised as “Unlimited Generation” when they are in fact Very Limited, and have not received a reply since. This is another in a slew of AI Trend Scams. Stay away from this app and this Dev. Note also that they also have other similar apps in the App Store under slightly different names but with virtually the same User Interface and Pay/Subscription model. These are all part of the same scam. Buyer Beware.

First; they ask for money upfront. Okay, I paid because I understand they need money to get it working and keep it going. But it can be a scam too? (I'll let you decide.) So, I paid the money for the one week trial. I request a video, and then it says #16 in the queue. It's still on that screen. So maybe this app is just not ready for use? And I find the motives and especially ethics to be suspect when you're asking people to pay in advance for something they won't get or won't be able to use. *** The AI photo part seems advanced and is working okay, but charging what they're asking for a weekly expense? They didn't even offer monthly, yearly or lifetime; I think is unacceptable, and that is why I give this a one star and a not recommended. Update: I did get the video and it was okay. I requested another and am still waiting, and it says I have no more credits left. I really cannot say if I like this app. Maybe it'll be better someday.

Paid for a weekly subscription then they changed the payment structure. I started off being able to make several AI images. Then it went to only one AI image a day. Now you have to keep purchasing credits over and over to generate images. Total waste of money spent. I canceled my subscription.