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Last Updated on 2024-08-02 by 就洪邓

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Common Room AI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Room AI app on iOS and Android devices. Solve all Room AI app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Room AI iPhone Issues and Solutions

Room AI iOS app crashes, not working, errors
Room AI iOS app network issues
Room AI on iOS has black/white screen

Room AI Android App Issues and Solutions

Room AI has errors/crashing/not working
Room AI server network connectivity issues
Room AI has black screen

Room AI iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Room AI app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Room AI app crashes or not working on Iphone (iOS):

Close and restart the Room AI app on iPhone
Update Room AI app to the Latest Version for iOS
Uninstall and reinstall Room AI iPhone app
Update your iPhone to the latest iOS version

Fix Room AI on iPhone unable to connect to server/internet connection issues::

To resolve Room AI network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Room AI black/white screen (blank screen) on iPhone:

Follow the Room AI iOS app troubleshooting guide Here →

Room AI Android App Issues and Solutions

Fix Room AI not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Room AI app issues:

Force Stop the Room AI App
1. On android, goto "Settings" » click Room AI app. » click "Force Stop".

Update Room AI to the latest version on PlayStore

Clear Room AI App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Room AI app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Room AI.

Fix Room AI unable to contact server/ Room AI internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Room AI » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Room AI » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Room AI on android.

Solve Room AI black/white screens issue on Android:

Follow the Room AI android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 就洪邓, developers of Room AI.

Verified email

Contact e-Mail: [email protected]

About this app

We ensure that your uploaded images are used solely for creating design proposals, allowing you to explore the possibilities of AI-assisted design with complete peace of mind. Questions or feedback? Save money by using AI to redesign your interior directly from your laptop or phone, eliminating the need for an expensive interior designer. Discover why homeowners and professionals alike trust Room AI for the best quality designs that are both breathtaking and quick to create. Reimagine your space effortlessly with the power of AI! Your data's security and privacy are paramount. We’re just an email away at feedback@getroomai. Download Room AI today and start transforming your space!