Places Status

Last Updated on 2024-09-16 by Raya App Inc

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Common Places Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Places app on iOS and Android devices. Solve all Places app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Places iPhone Issues and Solutions

Places iOS app crashes, not working, errors
Places iOS app network issues
Places on iOS has black/white screen

Places Android App Issues and Solutions

Places has errors/crashing/not working
Places server network connectivity issues
Places has black screen

Places iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Places app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Places app crashes or not working on Iphone (iOS):

Close and restart the Places app on iPhone
Update Places app to the Latest Version for iOS
Uninstall and reinstall Places iPhone app
Update your iPhone to the latest iOS version

Fix Places on iPhone unable to connect to server/internet connection issues::

To resolve Places network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Places black/white screen (blank screen) on iPhone:

Follow the Places iOS app troubleshooting guide Here →

Places Android App Issues and Solutions

Fix Places not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Places app issues:

Force Stop the Places App
1. On android, goto "Settings" » click Places app. » click "Force Stop".

Update Places to the latest version on PlayStore

Clear Places App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Places app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Places.

Fix Places unable to contact server/ Places internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Places » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Places » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Places on android.

Solve Places black/white screens issue on Android:

Follow the Places android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Raya App Inc, developers of Places.

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