Jump Proxy Status

Last Updated on 2024-07-08 by NUMBER THREE TECH LIMITED

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Common Jump Proxy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Jump Proxy app on iOS and Android devices. Solve all Jump Proxy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Jump Proxy iPhone Issues and Solutions

Jump Proxy iOS app crashes, not working, errors
Jump Proxy iOS app network issues
Jump Proxy on iOS has black/white screen

Jump Proxy Android App Issues and Solutions

Jump Proxy has errors/crashing/not working
Jump Proxy server network connectivity issues
Jump Proxy has black screen

Jump Proxy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Jump Proxy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Jump Proxy app crashes or not working on Iphone (iOS):

Close and restart the Jump Proxy app on iPhone
Update Jump Proxy app to the Latest Version for iOS
Uninstall and reinstall Jump Proxy iPhone app
Update your iPhone to the latest iOS version

Fix Jump Proxy on iPhone unable to connect to server/internet connection issues::

To resolve Jump Proxy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Jump Proxy black/white screen (blank screen) on iPhone:

Follow the Jump Proxy iOS app troubleshooting guide Here →

Jump Proxy Android App Issues and Solutions

Fix Jump Proxy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Jump Proxy app issues:

Force Stop the Jump Proxy App
1. On android, goto "Settings" » click Jump Proxy app. » click "Force Stop".

Update Jump Proxy to the latest version on PlayStore

Clear Jump Proxy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Jump Proxy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Jump Proxy.

Fix Jump Proxy unable to contact server/ Jump Proxy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Jump Proxy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Jump Proxy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jump Proxy on android.

Solve Jump Proxy black/white screens issue on Android:

Follow the Jump Proxy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NUMBER THREE TECH LIMITED, developers of Jump Proxy.