Contact Gauss Support
Company Name: Gauss Rewards LLC
About: Reach your financial goals with personalized insights, visualize your progress,
build credit, and pay off debt from one app.
Experience the smartest way to
manage and pay off credit cards.
Gauss Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Gauss Rewards LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Gauss Website
Privacy Policy: https://www.gauss.money/privacy_policy
Developer: Placid Inc.
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3 Most reported problems 😔💔
Waste of time when you can’t verify income
by Aria_of_Solice
Just canceled the membership and deleted the account/app. Took weeks to be told I didn’t qualify even though I get over $3200 a month. I do not care about the hit to my credit to close out the account. Charging a fee and not getting access to the big selling point of your app is wack and disingenuous. GO TO YOUR LOCAL CREDIT UNION! Rates are likely lower. Boo boo there’s my whine rant.
-edit-
What a vain response. You’re still very disingenuous with your reply. Your process and procedures are only beneficial for some. Your customer service has great response times but have NO HELP. Just kept me waiting and hoping for almost a month.
No way you’re trying to say you’re are better than a 7%-12% rate from a credit union? You’re popular because of the other things you offer, but that doesn’t erase the overall extra cost. Really insensitive reply. Glad I changed my mind. I got approved for $10k through Merrimack valley FOR 60 months at 10ish %. Better than what you were offering because I bank with them and they lowered rate cuz of that. Hmm? Do you offer that? No… huh hmm.
They just sell your credit cards
by Billymeetssloth
Went through an overly long onboarding process (still wasn’t able to see what the app did). Got to the end of giving every bit of information from SSN to blood type, to hit the last screen asking what I wanted to do? Get more credit cards or improve my FICO score…by getting more credit cards. There is a small X at the bottom to say neither, but surprise, it doesn’t work. I spent how much time giving way too much personal info to then never see the company’s value proposition. I was lead to believe per some Reddit threads it was good at planning to pay off debt, all I ever found was an app trying to sell me credit cards and never allowing me to even see the dashboard before I agreed to apply for more credit cards. Don’t waste your time.
Needs major improvements
by HEP2123
Great idea, but certainly needs improvements. The customer support team is fairly responsive, but they’ve all have had to defer internally before answering my inquiries, which can take days (from my experience).
The UX still lacks in that the directions are quite unclear. How do I remove accounts I’ve connected? Can I customize which cards I’d like to pay down first? What do I do once I pay for the subscriptions?
Again, great idea, but this app won’t be on my phone for very much longer. Looking forward to potentially be a return customer in the future!
Have a Problem with Gauss: Payoff Credit Card Debt? Report Issue
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- If you are a Gauss: Payoff Credit Card Debt customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gauss: Payoff Credit Card Debt.
