Toast Now Reviews

Toast Now Reviews

Published by on 2024-08-08

🏷️ About: Run your restaurant on the go with Toast Now, Toast’s new mobile app designed to give you total freedom. Real-time insights, channel controls, labor management, and more – all conveniently in your pocket.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
46.7%

👿🤬😠 Negative experience
44.3%

😎👌🔥 Positive experience
9.0%

~ from Justuseapp.com NLP analysis of 2,672 combined software reviews.



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Toast Steals From Customers

2024-09-12

At my small business family owned restaurant our Toast system double charged our customers for their meals on Valentine’s day. This was over a week ago now and Toast has not refunded any of the missing money. Our customers are hurt and furious because of this theft. The Toast helpline worker hung up on us when we called for help. We are left dealing with robbed customers and Toast will not refund the missing money. This company has criminally bad customer service as all they can tell us is they are trying to work on the issue and they have no idea when it will be done.
We need help! Our customers have been robbed by Toast! They need to refund the money out of their own pockets if need be until they sort this egregious error out. We are a small business and are suffering greatly for it. Toast needs to address this issue immediately.

Need more information than just overall sales

2024-09-16

ToastNow is lacking a lot compared to Square’s app. You are not able to see cash vs credit card sales, amount of credit card tips, make any adjustments to your menu or credit card fees associated with the sales. It is so basic which is very surprising given the in depth capabilities of the register and back end itself. ToastNow needs updating to give restaurant owners more real time information. So much of life is on the go and more information should be obtainable from your cell phone on ToastNow.

This app is pointless

2024-09-06

Considering how expensive toast is, I expected ToastNow to function at least as well as an app like Square. But it does not at all. You cannot update inventory, which seems like it would be a pretty basic function. sales data lags terribly.

This system used to be way better

2024-07-07

Toast has gotten to big for there britches, customer service has gone way down hill. And all there new updates are dumb

Not good

2024-07-07

As innovative, as Toast is, the Toast Now app needs so much work. My report page never updates on the correct date. It stays stuck on the day before for some reason. Also, there should be a way for you to see basic reports.

Login Issue every time

2024-09-06

Every time i have to go to browser to log in , then why you guys has ToastNow if we cant login their , and its automatically logged out every time when i clear ToastNow from background

App is lacking… needs more info!

2024-09-06

When we purchased the toast system we were told that we would be able to view all open and closed orders/tabs (with the order details included) on ToastNow . Very disappointing that it does not have that capability! This is a huge deal for our business. Our previous system had this on ToastNow . We were also able to see a list of comp/voided tabs. To truly be able to monitor a business all of these things are a necessity….

Only Daily sales?

2024-08-13

Am I missing something, or is there only single day sales reporting? How about Week to date? Month to date? Etc etc.

Has potential

2024-07-07

I would like to see the labor summary+time entries (I get you show this but in a more concise form like desktop) by job code included as well as a separation of shifts.

Good but missing features

2024-09-24

ToastNow is good. It is missing some features which would improve ToastNow .
Needs overtime labor.
Needs active/open tables.
Needs gross sales.

Great start - missing features

2024-09-06

Exited for an app! So helpful to have easier access to daily sales but would love to see additional features including:
- orders/item sales per hour and as a real time report
- gross sales next to net sales
- week over week comparison

Good start

2024-09-12

As a manager of multiple locations viewing the entire week also would be a great addition. Labor and sales! Having ToastNow is only good for viewing todays business. I could ditch the web for the reports I need with this simple Improvement.

Good but missing key element for multi-unit restaurants

2024-07-14

This is a good app to have for Toast, however for restaurants who have multiple locations, being able to see a group sales overview is crucial. When will Toast add “Group Sales Overview” in ToastNow like they have on web?

Additional detail info

2024-10-14

Hoping there will be a daily sales breakdown of cash and credit cards info.

Much needed and appreciated

2024-02-05

Thank you for adding ToastNow , it is great for single or multi-unit operator's. I am sure as ToastNow matures there will be additional features added, but some that would be beneficial:

1. Ability to add/remove tiles
2. Number of open checks/tabs
3. Ability to view individual checks/tabs and see items rang in for audit purposes
4. A tile for comps/discounts (with the ability to view individual checks)
5. A tile for voids (with the ability to view individual checks)
6. Average ticket time

Owner

2024-09-16

Everything is going well and we’re enjoying the uses of it.

Finally

2025-05-16

Finally
I waited years for ToastNow
Thank you 😊

Thank you !

2024-09-16

Been waiting for ToastNow for so long, so stoked it’s available!

.

2024-09-16

Just really clear and easy to understand

Great addition!

2025-08-18

We can now see realtime results from all our restaurants in one easy spot.

Awesome app but still missing features

2024-10-14

ToastNow is awesome and exactly what toast was missing but it would be great to have more feature like in the back end. For example information on a ticket level.

Other than that is perfect. I am sure they will keep upgrading ToastNow

This is what we were missing!

2024-04-27

ToastNow is exactly what we needed for management and for us business owners! No more opening safari to check on sales and more. 🔥

The best

2024-09-06

It’s a Ferrari for our restaurant to let us win the F1 of the restaurants



Is Toast Now Safe? 🤗🙏


No. Toast Now does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 2,672 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Toast Now Is 16.8/100.


Is Toast Now Legit? 💯


No. Toast Now does not seem legit based on our analysis. This conclusion was arrived at by running over 2,672 Toast Now User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Toast Now Is 100/100..


Is Toast Now not working? 🚨


Toast Now works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Toast Now? Post a Review




Features

Curb the flow of orders to the kitchen with easy on-off toggles for online ordering, Toast Takeout, and third-party apps like Grubhub.

Add and edit entries to your manager log, synced with Toast Web, and reply quickly with simple conversational threads.

See who’s clocked in or out, edit employee shifts, and view shift information, including tips earned and break times.

Live sales data with hour-by-hour totals and helpful breakdowns, including comparisons to the same day last week and year.

Mark items in stock and out of stock so employees can keep customers informed and solve for shortages and in real time.

Run your restaurant on the go with Toast Now, Toast’s new mobile app designed to give you total freedom.

Please note: Toast Now is only available for Toast customers.

Real-time insights, channel controls, labor management, and more – all conveniently in your pocket.

The multi-location view keeps things simple.

Download Toast Now for iOS.

Log in once and see all your locations and performance in a single place.

  Customer Service/Support
Developer:
Toast, Inc.


Website:

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