Toast Now Reviews

Exited for an app! So helpful to have easier access to daily sales but would love to see additional features including:
- orders/item sales per hour and as a real time report
- gross sales next to net sales
- week over week comparison

We can now see realtime results from all our restaurants in one easy spot.

Been waiting for ToastNow for so long, so stoked it’s available!

Finally
I waited years for ToastNow
Thank you 😊

ToastNow is good. It is missing some features which would improve ToastNow .
Needs overtime labor.
Needs active/open tables.
Needs gross sales.

ToastNow is exactly what we needed for management and for us business owners! No more opening safari to check on sales and more. 🔥

Hoping there will be a daily sales breakdown of cash and credit cards info.

ToastNow is awesome and exactly what toast was missing but it would be great to have more feature like in the back end. For example information on a ticket level.

Other than that is perfect. I am sure they will keep upgrading ToastNow

Thank you for adding ToastNow , it is great for single or multi-unit operator's. I am sure as ToastNow matures there will be additional features added, but some that would be beneficial:

1. Ability to add/remove tiles
2. Number of open checks/tabs
3. Ability to view individual checks/tabs and see items rang in for audit purposes
4. A tile for comps/discounts (with the ability to view individual checks)
5. A tile for voids (with the ability to view individual checks)
6. Average ticket time

At my small business family owned restaurant our Toast system double charged our customers for their meals on Valentine’s day. This was over a week ago now and Toast has not refunded any of the missing money. Our customers are hurt and furious because of this theft. The Toast helpline worker hung up on us when we called for help. We are left dealing with robbed customers and Toast will not refund the missing money. This company has criminally bad customer service as all they can tell us is they are trying to work on the issue and they have no idea when it will be done.
We need help! Our customers have been robbed by Toast! They need to refund the money out of their own pockets if need be until they sort this egregious error out. We are a small business and are suffering greatly for it. Toast needs to address this issue immediately.

When we purchased the toast system we were told that we would be able to view all open and closed orders/tabs (with the order details included) on ToastNow . Very disappointing that it does not have that capability! This is a huge deal for our business. Our previous system had this on ToastNow . We were also able to see a list of comp/voided tabs. To truly be able to monitor a business all of these things are a necessity….

ToastNow is lacking a lot compared to Square’s app. You are not able to see cash vs credit card sales, amount of credit card tips, make any adjustments to your menu or credit card fees associated with the sales. It is so basic which is very surprising given the in depth capabilities of the register and back end itself. ToastNow needs updating to give restaurant owners more real time information. So much of life is on the go and more information should be obtainable from your cell phone on ToastNow.

This is a good app to have for Toast, however for restaurants who have multiple locations, being able to see a group sales overview is crucial. When will Toast add “Group Sales Overview” in ToastNow like they have on web?

Everything is going well and we’re enjoying the uses of it.

As innovative, as Toast is, the Toast Now app needs so much work. My report page never updates on the correct date. It stays stuck on the day before for some reason. Also, there should be a way for you to see basic reports.

Am I missing something, or is there only single day sales reporting? How about Week to date? Month to date? Etc etc.

I would like to see the labor summary+time entries (I get you show this but in a more concise form like desktop) by job code included as well as a separation of shifts.

As a manager of multiple locations viewing the entire week also would be a great addition. Labor and sales! Having ToastNow is only good for viewing todays business. I could ditch the web for the reports I need with this simple Improvement.

Considering how expensive toast is, I expected ToastNow to function at least as well as an app like Square. But it does not at all. You cannot update inventory, which seems like it would be a pretty basic function. sales data lags terribly.

Toast has gotten to big for there britches, customer service has gone way down hill. And all there new updates are dumb

Every time i have to go to browser to log in , then why you guys has ToastNow if we cant login their , and its automatically logged out every time when i clear ToastNow from background

It’s a Ferrari for our restaurant to let us win the F1 of the restaurants

Just really clear and easy to understand