Company Name: Toast, Inc.
About: Run your restaurant on the go with Toast Now, Toast’s new mobile app designed
to give you total freedom. Real-time insights, channel controls, labor
management, and more – all conveniently in your pocket.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Toast, Inc.
E-Mail: toastnow@toasttab.com
Website: 🌍 Visit Toast Now Website
Privacy Policy: https://pos.toasttab.com/privacy
Developer: Toast, Inc.
by Errr....
At my small business family owned restaurant our Toast system double charged our customers for their meals on Valentine’s day. This was over a week ago now and Toast has not refunded any of the missing money. Our customers are hurt and furious because of this theft. The Toast helpline worker hung up on us when we called for help. We are left dealing with robbed customers and Toast will not refund the missing money. This company has criminally bad customer service as all they can tell us is they are trying to work on the issue and they have no idea when it will be done.
We need help! Our customers have been robbed by Toast! They need to refund the money out of their own pockets if need be until they sort this egregious error out. We are a small business and are suffering greatly for it. Toast needs to address this issue immediately.
by AvidIceCreamGoer
This app is lacking a lot compared to Square’s app. You are not able to see cash vs credit card sales, amount of credit card tips, make any adjustments to your menu or credit card fees associated with the sales. It is so basic which is very surprising given the in depth capabilities of the register and back end itself. The app needs updating to give restaurant owners more real time information. So much of life is on the go and more information should be obtainable from your cell phone on this app.
by Joanofdark
Considering how expensive toast is, I expected the app to function at least as well as an app like Square. But it does not at all. You cannot update inventory, which seems like it would be a pretty basic function. sales data lags terribly.