ArtScreen Status

Last Updated on 2024-09-06 by Shenzhen Wandao Culture Media Advertising Co., Ltd

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Common ArtScreen Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ArtScreen app on iOS and Android devices. Solve all ArtScreen app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ArtScreen iPhone Issues and Solutions

ArtScreen iOS app crashes, not working, errors
ArtScreen iOS app network issues
ArtScreen on iOS has black/white screen

ArtScreen Android App Issues and Solutions

ArtScreen has errors/crashing/not working
ArtScreen server network connectivity issues
ArtScreen has black screen

ArtScreen iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ArtScreen app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ArtScreen app crashes or not working on Iphone (iOS):

Close and restart the ArtScreen app on iPhone
Update ArtScreen app to the Latest Version for iOS
Uninstall and reinstall ArtScreen iPhone app
Update your iPhone to the latest iOS version

Fix ArtScreen on iPhone unable to connect to server/internet connection issues::

To resolve ArtScreen network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ArtScreen black/white screen (blank screen) on iPhone:

Follow the ArtScreen iOS app troubleshooting guide Here →

ArtScreen Android App Issues and Solutions

Fix ArtScreen not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ArtScreen app issues:

Force Stop the ArtScreen App
1. On android, goto "Settings" » click ArtScreen app. » click "Force Stop".

Update ArtScreen to the latest version on PlayStore

Clear ArtScreen App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ArtScreen app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ArtScreen.

Fix ArtScreen unable to contact server/ ArtScreen internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ArtScreen » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ArtScreen » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ArtScreen on android.

Solve ArtScreen black/white screens issue on Android:

Follow the ArtScreen android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shenzhen Wandao Culture Media Advertising Co., Ltd, developers of ArtScreen.

About this app

Fancy a new set of iOS 16 widgets on your iPhone Lock Screen ?