Contact YumRead Support
Company Name: Hainan Jingxiu Network Technology Co.,Ltd.
About: Welcome to the new journey of YumRead!!!
In there, we have prepared all kinds of
books for you, including but not limited to: fantasy, werewolf, romance, CEO,
mafia, revenge, rebirth, time travel, magical world, and many more. Download the
app to find out more!
Features of YumRead - A Story Reading and Writing
App
Countless exclusively copyrighted stories you can only enjoy on
YumRead
Super easy to read just by tapping the scr.
YumRead Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit NovelOasis-Romance & Webnovel Website
Privacy Policy: https://api.novel-oasis.com/privacy_policy
Developer: NovelOasis
Privacy & Terms:
https://api.yumread.com/user_agreement
6 Most reported problems 😔💔
Hey so I am reading on my phone and it keeps saying I am screenshotting the posts and I am not meaning to do so but I don’t know what I am doing wrong and don’t want to be in trouble. I think it has to do with finger on back of iPhone but idk.
I can’t open your app, I get thrown out of app after few seconds. I’ve already tried to troubleshoot by deleting app and reinstalling but still the same. Please help 🙏
It’s hard to find the cancellation on this apps!!!there is no cancel at the end of top up page.
Scam
by Rickmanny
Twice I paid $5 for a total of 800 “coins”, was charged less than 100 “coins” to continue reading, but kept insisting I only had 24 “coins” left, instead of what should have been 700, and would not let me continue to read without spending another $5. That’s $15 for 25 chapters of a 300-chapter book. If I keep going, I’ll spend $5 every 20 minutes, with the actual value of these “coins” meaning absolutely nothing. No matter how many I purchase, it keeps saying I only have 24. Whomever created this app and clearly pays off the people writing good reviews, is an outright scoundrel.
Doesn’t work
by PJButtke
Since the new Apple update to iOS 17 the app no longer works. I was reading a book and I am no longer able to click on the book to continue plus I had purchased coins that I am no longer able to use! When I try to open the app it show a new book with a skip in 3 seconds window and then just shuts down! I hope you are about to rectify this soon!
It won’t load
by RVBchurch2006
I found this app through Facebook Ads and got into reading one of the books so I downloaded the app. I’ve only been able to use it once. Most of the time it can’t even get past the 3 second load and it just exits out of the app. I have several other reading apps I use and non of them do this. I hope you fix this.
Have a Problem with YumRead? Report Issue
Why should I report an Issue with YumRead?
- Pulling issues faced by users like you is a good way to draw attention of YumRead to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a YumRead customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using YumRead.
