Contact Cengage Read Support
Company Name: Cengage Learning
About: Read your eTextbook and study on the go with the Cengage Read app. Cengage Read
lets students study whenever – and wherever – they want.
Cengage Read Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Cengage Read. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Cengage Read. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
The Previous Cengage App Was Better
by Aaron Backlund
Cengage Read is missing many of the features that I used to help study and better interact with my courses. The new app has many bugs that need to be ironed out I frequently get kicked out of the app and are forced to login again. The previous app would not do this and always retained my session/login allowing me to quickly get going. Plus not being able to see upcoming due dates it a complete deal breaker. Sometimes I don’t always have a computer with me to login but I always have my phone and not having that is tuff. I don’t always nor want to have a laptop near me just to check upcoming assignments. Even parts of the reading program don’t display correctly. Having parts of the textbook navigation getting in the way of the book. I hope these issues get ironed out or updated since I love having access to my Cengage on my mobile devices.
I can’t believe a real person was paid to design this app
by Jingle Barrel
Cengage Read is such a poorly designed app that it reminds me of my 4th-grade “website” projects, which worked great until you tried to click anything on the page. Somehow, every possible function on this app manages to have some sort of issue. Want to highlight a section of the text? Have fun trying to find it later when an entirely different section has become highlighted. That’s if you even can highlight anything on the page, because and touch of the screen to the far left or right side of the page will trigger a flip to the next page. This app is simply straight out of the Stone Ages and I am only using it out of desperation. I would so much rather carry a ten-pound textbook all day long.
THE WORST APP EVER!
by Dhshgsfabshsksu
I HATE THIS APP! I don't normally leave a review about an app for school but now I have to. I am being FORCED to use this app because the ebook no longer shows on my iPad because it is considered a “mobile device”. I have been using my ebook on the website for a couple weeks but all of a sudden they want me to use their app! REALLY?! They say they care about our education BUT that was proven a LIE the moment I could no longer access my ebook online. If they cared about education they would let us use ebook on the website AND improved the app already. I am so disappointed right now by this sudden change made by Cengage. This semester will be the last time I buy an access to ebook. I will no longer borrow or buy a book from them in the future.
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