Contact Your First Financial Support
Company Name: First Financial Bank, NA
About: Easy, fast and secure access to your First Financial deposit, loan and credit
card accounts. Monitor and track activity with real time alerts, plus pay
bills, deposit checks from anywhere and easily move money between accounts.
Your First Financial Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of First Financial Bank, NA
Verified email ✔✔
E-Mail: Client.Service@bankatfirst.com
Website: 🌍 Visit Your First Financial Website
Privacy Policy: https://www.bankatfirst.com/privacy-notice.html
Developer: First Financial Bank
3 Most reported problems 😔💔
Breaks password managers
by Jasonkarns
App won’t allow me to log in without creating a passcode.
Passcodes are not secure. We have biometrics on our devices and password managers to facilitate strong passwords. A 4 digit passcode is derinitionally insecure due to its length and entropy. And it disincentivizes password manager due to non-conventional login experience. Which means it forces passcode to be stored by memory. Which means most users will create a simple passcode they can remember (insecure) or reuse an existing passcode (even more insecure).
This is very disappointing, especially in a time where Passkeys exist. Bad decisions, First Financial. Very bad.
This app is horrible since upgrade
by Sheila 19882016
Why did you remove my external bank acct with out my permission? Thanks to you, my truck payment was late. I was having so much taken out each week and saving money too. You decided not to update an app that was working just fine and redo it. Thanks to you, my truck payment was taken from my savings. Thanks to you I have to start all over with building my savings. When I tried to get help, no one helped til I got crappy. I’m still waiting on them adding back my one saving acct that I accidentally removed trying to figure out your stupid app. How does this app have almost 5 stars? All I’ve seen is 2 or below
Tags Disappearing
by Dragonfly493
When I go to transfer money, I add a tag (note) to remember what the amount was for. I have several of the same amounts which I have taken out every week. Also, I make several transfers on a single day. When I go back in to check, the tags are missing. The amounts are bunched up on one day missing my notes as to what it was for. This needs to be fixed.
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- If you are a Your First Financial customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Your First Financial.
