WannaPet app not working? crashes or has problems?

WannaPet Status

Last Updated on 2024-08-04 by Francesco Petrucci

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User reports:
No current problems

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Common WannaPet Problems & Solutions. Troubleshooting Guide

Table of Contents:

WannaPet iPhone Issues and Solutions

WannaPet iOS app crashes, not working, errors
WannaPet iOS app network issues
WannaPet on iOS has black/white screen

WannaPet Android App Issues and Solutions

WannaPet has errors/crashing/not working
WannaPet server network connectivity issues
WannaPet has black screen

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WannaPet iPhone Issues and Solutions

How to fix WannaPet app crashes or not working on Iphone (iOS):

Close and restart the WannaPet app on iPhone
Update WannaPet app to the Latest Version for iOS
Uninstall and reinstall WannaPet iPhone app
Update your iPhone to the latest iOS version

Fix WannaPet on iPhone unable to connect to server/internet connection issues::

To resolve WannaPet network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

WannaPet Android App Issues and Solutions

Fix WannaPet not working on Android, crashes, errors or is unresponsive:

Force Stop the WannaPet App
1. On android, goto Settings » WannaPet » click [Force Stop]

Update WannaPet to the latest version on PlayStore

Clear WannaPet App Cache and Data:
1. On android, goto Settings » Apps » WannaPet » Storage » click [Clear Data] option. This clears both data and cache.
2. restart WannaPet.

Fix WannaPet unable to contact server/ WannaPet internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click WannaPet » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto WannaPet » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch WannaPet

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