Contact Marathon ARCO Rewards Support

by Hellofreshbean

You won’t be able to use spend or any of the rewards it’s all a big scam basically
Also let’s say the system is messed up which Is highly likely and your alternate id is not being accepted which is highly likely if you contact support and tell them your missing rewards and send them a pic of the receipt lol they will message you back saying nothing but this “some gas stations do not do rewards” it’s basically All they say in some copy and paste answer but even though you earned rewards there before and even if the gas station advertised it and even if it says on the receipt they do the rewards I guess nobody actually helps or works there it’s all bots pure scam beware pure scam

by Ohiotraveler1

Firstly, it’s not a stand alone app. It redirects you to your mobile browser. While easy enough to navigate, I find it annoying to have to jump between the two. Also, the 5 cent discount doesn’t show up on my receipt but it appears that it may be a credit towards the next gas purchase. If that’s true, it’s misleading and confusing. Finally, the general tracking of your rewards is not as clear as it needs to be for users to know if anything is working or not. Speedway makes the process more clear for us simple folk. Simplicity sells.

by DaveGR

I haven’t been able to figure out how to get this to work. I enter my phone number at the pump and nothing happens. No discount. The workers inside had no idea either.

Update: I figured out why it doesn’t work. It’s because there are almost no marathon stations participating in the program.

I contacted Marathon rewards support, and that’s how I found out that most stations aren’t participating in this program. They also said there’s nothing they can do to get the ones near me to participate. Strangely, the station I go to advertises marathon rewards even they don’t accept it.