Contact Logoist 5 Support
Company Name: Synium Software GmbH
About: Create impressive images and vector graphics with Logoist 5 – from simple
layouts to sophisticated designs. Logoist 5 offers everything you’ll need to
make your creative ideas come to life or to spark new inspiration.
Logoist 5 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Synium Software GmbH
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3 Most reported problems 😔💔
Obnoxious Ads via Pop-up when Starting App
by Electric-heart
The product itself does roughly what it claims to do. How well it does it is up for debate. I find the overall user interface to be fiddly, especially when trying to edit nodes on vector objects. Though it did a great job turning some raster images into vectors for me. But I’ve otherwise abandoned using it for the most part. My primary reason for not using it is because of the ads.
This app has an obnoxious ad that shows up in the form of a pop-up window for one of their products (Family Tree -- which has literally nothing to do with Logoist 5)
I got it once, and thought to myself, "Okay, I'll give them that one. Surely they'll not bug me again." The next time I opened the app (a week later and into the next month) I get the same ad for the same ridiculous product that I'm not even remotely interested in. Why? Because it's the "May Sale" of course! Annoying your paying customers with pop-up ads for wholly unrelated products every month seems like a great way to get a bad review. So here ya go.
VectorAI compatibility should be disclosed
by TLMuse
I just purchased Logoist 5, and on launch, the first thing I did was click on the VectorAI tool. I was surprised and disappointed to see a warning dialog box pop up: 'Unfortunately, this device is not compatible with VectorAI. Minimum requirements: A Mac with an Apple M Chip, an iPhone 12, an iPad Air (4th Generation), iPad (10th Gen.), iPad mini (6th Gen.), or an iPad Pro (11" 4th Gen., 12,9" 5th Gen.) or later.' These limitations really should have been disclosed in the description (notably, they are not in the "Compatibility" section of the MAS page). I can't use this tool on either my Intel Mac Mini desktop or my 3rd-gen iPad Pro. What a bad first impression!
Love the product - needs some fixes.
by JFIVE0
I've been using this product since it was first released. I've been through most of the versions. It's a great software but, there are a few things that cause me problems regularly.
First - in the new version adding a border around items isn't working properly. In many items I can only add a border with a gradient.
Second - for the past few versions the area where you can move shapes and fonts into circles, bridges, and different shapes doesn't work the way it should. Here's an example. I type a word. I select that I want the font in a circular shape (with an arc). Then I want to rotate the font so the arc is facing horizontal. This makes the font unreadable and causes distortion instead of just plain turns the font in the direction I'm looking for. This worked in the first two versions of this software but, in the past three it's been lost. Please bring this back.
Third - I would like to be able to search in the clipart section for things I'm looking for. Please add this feature (I don't think this has ever been available).
Outside of these areas - I really do appreciate this software and would highly recommend.
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