Credence Reviews

Credence Reviews

Published by on 2026-06-09

🏷️ About: The Credence mobile app is now available for your iPhone intended for use by all Credence Blue Cross and Blue Shield members. Save time, and get your plan details on the go.


       


Is Credence Safe to Use?

We Investigate the app owner's website (Credenceblue.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
67.7%

😎 Positive experience
32.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 463 combined software reviews.

Is Credence Safe?
Credence appears generally safe, but use with caution.
32.3/100

  Safety Analysis »»

Is Credence Legit?
Credence appears legitimate, though exercise caution.
32.3/100



Read 12 Customer Service Reviews 😠💢

3.9 out of 5
App is stuck on loading screen

Credence gets stuck on the load screen and nothing happens. Even when on different WiFi and cell networks.

Stuck on loading screen

Deleted and reinstalled, perpetually hangs on loading screen after log in. Useless.

Provides ZERO Information

I can’t view my progress toward my deductible or OOP status. There is no way to view pharmacy claims I guess. Credence gives no information.

App frozen

App is not working well, it’s freezing and not loading properly

Inactive benefits when should be active

Why were my benefits shut off??

Loading…

App does nothing. Log-in credentials result in an indefinite loading screen.

Blue cross blue shield of credence app

App is terrible. It never loads and is very in convenient when you actually need it. Deserves 0 stars.

Not good

Don’t show doctor in your network

Barely functional

I only use Credence because I have the unfortunate situation that my employer has chosen this group to administer their self insured plan. If you just need to look at the most basic information on a claim it’s fine. Virtual card is nice. I would not use mobile to search for a provider or basically anything else. Also the list of dependents is good except it doesn’t include any suffix for them which a lot of providers ask for because they don’t list them on the card. Also the providers don’t recognize this app unless you’re in Alabama so you spend time at the office while they figure out which regional plan to reference.

Needs updates

For a while when I’ve opened app to sign in, it just stays on the screen with the image of the man with a child on his shoulders. And says loading but never loads

Health

Love it so faster

Good so far

Good so far



Is Credence Safe? 🙏

Credence appears generally safe, but use with caution. JustUseApp Safety Score for Credence is 32.3/100.
This assessment is based on our NLP analysis of 463 user reviews. Combined with the app store average rating of 3.9/5.

Safety Analysis

64.9% of users say app is safe 👍
64.9%

27.3% of users say app is risky 🚨
27.3%

7.7% of users have some concerns ⚠️
7.7%


Is Credence Legit? 💯

Credence appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Credence is 32.3/100 .
This conclusion is based on analysis of 463 user reviews.

🔏 Privacy & Data Safety

Credence collected the following data from you:

  • Data Not Linked to You:
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with Credence? Post a Review




Features

*There is no charge from Credence Blue Cross and Blue Shield to download the Credence mobile app, but rates from your wireless provider may apply.

The Credence mobile app is now available for your iPhone intended for use by all Credence Blue Cross and Blue Shield members.

Use your Credence username and password to access your online account from the app.

This Information is for educational purposes only and is not a substitute for personal care from a licensed physician.

Please consult your physician for diagnosis and treatment options.

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