Contact BankPlus Support

by Alymae12

This app is the sole reason why I changed banks. Many people want an immediate, current glance at their bank statement – and why wouldn't they? Some transactions were labeled as pending for up to 5-6 days without actually extracting that number from the overall balance. Sorry, but that's an insanely slow processing time. In order to have an actual understanding of what your current balance is, you gotta do the math in your head or break out the calculator. I know the technology exists to be able to push an update like this (ex: Regions), so why not utilize this as a feature? This seems like the crucial and obvious next step for the direction of this app, so it's wild that other updates gain priority over this feature. Just my two cents.

by Radermom

I like having the app and being able to deposit my check with a picture however the app doesn’t update your account quickly. Things will go a few days staying pending while others go through, it don’t make sense. So I have to calculate what my true amount is in the bank. So I think transactions should go through quickly if possible.
Also you shouldn’t have to choose a nickname to be displayed by our review which won’t let you submit until one is not “taken”

by RiskiBritt

I’ve been having a hard time with bank plus since day 1 of switching to them. My actual balance is never correct. The app says a different amount from the atm and when I go into the bank there is a different amount! They have literally caused me to be in over draft because I can never keep up with my actual amount and then charge me $144 over draft fee. It’s so frustrating because how would I know if I don’t have the amount the app says.