Contact Thingiverse

Contact Thingiverse Support

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About: MakerBot's Thingiverse is a thriving design community for discovering, making,
and sharing 3D printable things. As the world's largest 3D printing community,
we believe that everyone should be encouraged to create and remix 3D things, no
matter their technical expertise or previous experience.



How to Contact Thingiverse Customer Service/Support

Thingiverse Contact Information

Listed below are our top recommendations on how to get in contact with Thingiverse. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Thingiverse. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MakerBot Industries



100% Contact Match

Developer: MakerBot Industries, LLC

E-Mail: [email protected]

Website: Visit Thingiverse Website

56.41% Contact Match

Developer: 2B Works

E-Mail: [email protected]

Website: Visit 2B Works Website








Reported Issues: 5 Comments

1.5 out of 5

By KEN PRATT

8 months ago

I can no longer access Thingiverse. It says something about cookies and consent. I have tried to adjust the constent it is asking for but no luck with it. Can someone assist me in gaining access to Thingiverse again. I enjoy the site and would like to continue enjoying it. thank you

By Marinda Meyer

8 months ago

Good Day Since Saturday we've not been able to get onto the system using the computer or laptop it's refusing to load and I have jobs saved on Thingiverse that i'm busy with

By Zachimol old guy


Good but it quit working

I love this app and would completely recommend it to anyone who does 3D printing or 3D modeling because its mobile thingiverse but a few weeks ago it just stopped working I’m guessing that they decided they didn’t want maintain the app anymore so they just stopped which is a shame I’m not a professional 3D printer person or anything but i love to 3D print and this app made it easy that when I’m not at home on my computer i could quickly open up and find a model that i need and save so i can print it later so I don’t forget about it and. Know i can use the website on my phone still but the app made it so much more convenient and now I can’t do it as well if it worked i would recommend it to anybody but since it stopped its just dumb



By Lord Victor L.


Need updating

Makerbot updated their site (it’s a lot more usable now), but the app was not updated and the search function only returns one Thing created by “(null)” and has no information, despite the number of results it potentially has. UI is navigation is cumbersome with no clear way to return to the main menu. Featured things doesn’t appear to have been really updated in months. I expected the app to be updated soon after the site was, but it appears not. Hopefully they do soon; I enjoyed being able to look for and collect stuff to print spur of the moment when I’m not home.



By Hdhsjekdnejdjenjej


Do not bother using on an iPad (or any device really)

Surprisingly bad on an iPad. In the maker app space you would think the iPad would be more natural device (pen support, large display while still being mobile, etc) this app is surprisingly bad. Granted they don’t claim iPad support, just iPhone, but any app that has had a minimum of care and feeding over the last 5 years should support both. This app sadly has had no love, no support. One update to support newer iPhones in the last 5 years, and it shows. Continue to use Thingiverse’s website, just don’t bother with the app (on any device).




Have a Problem with Thingiverse? Report Issue

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Why should I report an Issue with Thingiverse?

  1. Pulling issues faced by users like you is a good way to draw attention of Thingiverse to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Thingiverse customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Thingiverse.


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