Senego app not working? crashes or has problems?

Senego Status

Last Updated on 2023-02-24 by SENEGO MEDIA

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Common Senego Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Senego app on iOS and Android devices. Solve all Senego app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Senego iPhone Issues and Solutions

Senego iOS app crashes, not working, errors
Senego iOS app network issues
Senego on iOS has black/white screen

Senego Android App Issues and Solutions

Senego has errors/crashing/not working
Senego server network connectivity issues
Senego has black screen

Senego iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Senego app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Senego app crashes or not working on Iphone (iOS):

Close and restart the Senego app on iPhone
Update Senego app to the Latest Version for iOS
Uninstall and reinstall Senego iPhone app
Update your iPhone to the latest iOS version

Fix Senego on iPhone unable to connect to server/internet connection issues::

To resolve Senego network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Senego black/white screen (blank screen) on iPhone:

Follow the Senego iOS app troubleshooting guide Here →

Senego Android App Issues and Solutions

Fix Senego not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Senego app issues:

Force Stop the Senego App
1. On android, goto "Settings" » click Senego app. » click "Force Stop".

Update Senego to the latest version on PlayStore

Clear Senego App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Senego app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Senego.

Fix Senego unable to contact server/ Senego internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Senego » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Senego » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Senego on android.

Solve Senego black/white screens issue on Android:

Follow the Senego android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SENEGO MEDIA, developers of Senego.

About this app

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