myBlue Reviews

myBlue Reviews

Published by on 2026-02-05

🏷️ About: Blue Cross & Blue Shield of Mississippi’s myBlue app gives health and wellness benefit plan members convenient, on-the-go access to their personalized benefit information. •View benefits “at a glance” including provider and prescription drug co-pays, deductibles and coinsurance.


       


Is myBlue Safe to Use?

We Investigate the app owner's website (Bcbsms.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
67.1%

😎 Positive experience
32.9%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 119 combined software reviews.

Is myBlue Safe?
myBlue appears generally safe, but use with caution.
32.9/100

  Safety Analysis »»

Is myBlue Legit?
myBlue appears legitimate, though exercise caution.
32.9/100



Read 20 Customer Service Reviews 😠💢

2.0 out of 5
All in on virtual is bad

So they have went all in on virtual. Now you cannot get a physical card anymore, just a piece of paper. They are pushing their cards to virtual. Only problem is your app does not work! Cannot create virtual card on wallet. App just crashes when you try. This has been a problem it seems for almost ONE YEAR! Here we are today and myBlue still crashes and does not work. You need to rethink your push into virtual if you cannot even provide an app that works. As customers, we deserve better!

Worthless

I downloaded myBlue hoping to link it with my fitness watch to get some type of credit like other insurance companies offer. myBlue is worthless! Offers no incentives I have myBlue .

Terrible app with zero functionality

Terrible app with zero functionality.

Whoever is in charge of the development division who signed off on this should probably go ahead and resign. Terrible.

I would give it less than one if I could

I accidentally selected myBlue instead of the federal app and now I cannot delete it from my phone. It will only allow me to share the stupid thing.

You cant access the information

You can’t access you information, you can’t contact anyone, there is absolutely no support or use for myBlue.

Terrible

Can’t set up new user, had to use your website. Now the virtual card won’t create. Furthermore not being able to paste in the password is just dumb.

App Crashes at Login

I updated my app with the most recent update and now it crashes every time I try to login. It worked fine for me before the update. Please fix asap!

Freezes with a blank screen trying to log in

Tried everything, can’t access id card because it freezes when I log in.

Frustrated

App never works. Credentials work on mobile site, but never on myBlue . The times it has worked, in the past, you’re logged out for no reason. I use the fingerprint to get in. Why does it have to be reset over & over & over & over...

App crashes when I start it up

The latest version as of 1/4/19, always crashes when it starts up. The info says my device is compatible, but it just won’t work.

Apple Wallet - BCBS

The BCBS of MS app crashes every time I try to add my card to the apple wallet. So frustrating. Would be nice to have on my phone so that when I’m traveling I don’t have to take the physical card with me.

Not working

When I click on the ICON it comes up for 3 seconds and goes away. PLEASE FIX THIS PROBLEM. Other then that I love myBlue when I can use it.

Please Update!

You can't search for in network providers nor can you add your id card to apple wallet on the latest iOS. This
App looks like it was made in 2009. Please
Please
Update it.

No Landscape Mode for iPad

Overall myBlue is good. However, there is no landscape mode for iPad. Sure would make life easier to have that feature.

Works now

Recent update fixed the crash with trying to add the card to apple wallet. App seems to work for what I need it for, though it’s still a bit rough around the edges. I appreciate the developers fixing the issue with the new iOS promptly.

Fixed now

myBlue was broken briefly but the devs fixed it fast!

Works fine on iPhone 11

Number of reviews here saying that myBlue crashes and that they can’t save their ID card. I just installed it and wanted to say that it works just fine for me on my iPhone 11.

Good improvements

Updated app is much more easier to navigate.

Love the update

Great improvements and much more user-friendly than previous versions

New update works

I encountered the same issue like others with app version 4.0. New update 4.0.1 fixed those issues. I liked the quick turn around.



Is myBlue Safe? 🙏

myBlue appears generally safe, but use with caution. JustUseApp Safety Score for myBlue is 32.9/100.
This assessment is based on our NLP analysis of 119 user reviews. Combined with the app store average rating of 2.0/5.

Safety Analysis

70.9% of users say app is risky 🚨
70.9%

20.9% of users say app is safe 👍
20.9%

8.1% of users have some concerns ⚠️
8.1%


Is myBlue Legit? 💯

myBlue appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for myBlue is 32.9/100 .
This conclusion is based on analysis of 119 user reviews.

🔏 Privacy & Data Safety

myBlue collected the following data from you:

  • Data Not Collected:



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Features

Blue Cross & Blue Shield of Mississippi’s myBlue app gives health and wellness benefit plan members convenient, on-the-go access to their personalized benefit information.

•View benefits “at a glance” including provider and prescription drug co-pays, deductibles and coinsurance.

•Find prescription drug information, including claims, co-pays and lower cost alternatives.

Contact us at 601-664-4590 or 800-942-0278, Monday through Friday, 8:00 a.m. to 4:30 p.m. Central time or visit bcbsms.com for more information.

•Locate a Community PLUS Network Pharmacy, including those open 24 hours.

  Contact Support
Developer:
Blue Cross & Blue Shield of Mississippi


Website: