The Boston Globe Reviews

The Boston Globe Reviews

Published by on 2024-07-08

🏷️ About: Get full access to The Boston Globe’s 26-time Pulitzer Prize winning journalism from New England’s largest newsroom, featuring: * Up-to-the minute premium local and national breaking news * Groundbreaking work from the Globe Spotlight team and other investigative units * In-depth coverage of the Red Sox, Patriots, Bruins, and Celtics * Piercing opinion and analysis from Shirley Leung, Yvonne Abraham, Joan Vennochi, Scot .


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
47.8%

👿🤬😠 Negative experience
38.2%

🙄💅🫥 Neutral
14.0%

~ from Justuseapp.com NLP analysis of 31,393 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quality reporting

- Investigative reporting by the Spotlight team

- Easy access to news

- Text alerts for articles



Read 33 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Terrible-Repetitive and Frustrating

2022-05-25

I’m very surprised at the number of positive reviews of the Globe’s app, as I find it a very unpleasant experience. Rather than streamlined and clearly labeled sections like top stories, politics, metro, business, etc, TheBostonGlobe seems to first have top stories, and then as you scroll down, the same stories are repeated over and over. This is frustrating and makes no sense at all. I realize one can navigate by selecting the sections on the left side menu, but even here the stories appear up top and then again below. As a result, I rarely read the Globe, and stick to the NYT and Wash Post. They both have excellent apps that the Globe would do well to study and emulate.

Epic Login FAIL for Subscriber. Time to end subscription

2022-06-26

I love this paper. But I hate TheBostonGlobe. It recognizes my subscriber login 10 percent of the time. When I try to read a section, away from the main landing page, it indicates that I’m not a subscriber. I am! I am pathing much more than my New York Times subscription! It only recognizes my login if I clear my cache every time I try to open TheBostonGlobe , which is several t8mes a day. By the way, I’m computer savvy and clear my cache regularly. I contacted customer service and they were patronizing & not helpful. I’m calling ASAP to end this subscription. Btw, it’s sad and sneaky that I can only unsubscribe by calling them directly.

Love the Globe, app not working for me

2022-07-27

I’m not sure if it’s my account or something with TheBostonGlobe . a month agoI had to re-login with a new account (I had let my old digital subscription expire and apparently I used a different email address so I ended up with a whole different account when I signed up again).Now TheBostonGlobe is asking me to re-login every time I click a link from the home page - and when I login it takes me back to the homepage and does the same thing all over again. It says I’m logged in on the home page but doesn’t remember it when I try to read an article. So it’s completely useless to me at the moment -The only reason I still have it on my phone is to get the alerts,But if I want to read the link attached to the alert I have to go find it manually on safari or from Twitter or something.

Worst iPad UI ever

2022-08-28

I really like the newspaper itself but the iPad UI is truly the worst of all news apps. When I open TheBostonGlobe in landscape mode, all I see a gigantic photo spanning the entire screen. No headline or text is visible without scrolling. At no points it’s possible to get an overview of multiple headlines at the same time. In contrast, I open the NYT app and without scrolling I see the title and a text snippet for 5 articles, and interactive data visualization, and photo related to another article! It’s so much easier to find interesting articles.

Please Boston Globe, hire a UI designer...

Search and linking to the app need improving

2022-09-29

This review is specifically for TheBostonGlobe , not for the Boston Globe newspaper. It is a good newspaper and Boston people auto subscribe. But it is a constant source ofAnnoyance that when I received the Boston Globe newsletter, and click on an article, it does not open the article in my app. Instead opens the website which I then have to log into.

OK, so I can go to TheBostonGlobe and search for that article. But—unless I put the exact title of the article in the search field of TheBostonGlobe , I usually can’t find the article.

When I do search for an article in TheBostonGlobe , I get what seems like a random list of possibilities. If there is a way to sort these to show the most recent articles first, I hope someone will tell me about it.

It’s been awful, forever

2022-10-30

This is honestly the sorriest news app I’ve encountered. It’s been a mess for years - making it apparent that the Globe owners and management just don’t care. How can a major city news org allow this?

It’s the norm to have old news articles mixed in with today’s news. Repetition of articles is also common, just as it is on the email I get for today’s news each morning. Need to search? Good luck. Not even obituaries are findable.

Boston Globe, take a lesson from the mobile apps for both the NTY (with its amazing graphics) and WSJ (just organized and non repetitive) and get it together. TheBostonGlobe is an embarrassment.

I wish they presented the news in a fairer way.

2022-12-01

I understand that the Boston Globe leans left. That’s fine. I also read papers that lean right. But I do wish it at least proffered some news that wasn’t so politically biased. I wish this because of two primary reasons.
First, the audience is disrespected. We’re treated as too ignorant to get the news straight and factual and decide on our own the ramifications. We also so get all the news, not just the news slant that favors any bias.
Second: All newspapers should clearly identify their opinion pieces. Far too often the Globes news stories are really opinion pieces. Fine, but be honest and label them as such.

Great articles but dislike disconnect between email notifications and app.

2023-01-01

articles but dislike disconnect between email notifications and app: I really enjoy reading the Boston Globe articles. The problem is when I get an interesting title in my email, I click on the hyperlink only to be brought to the website which demands my login information. When I try going in through TheBostonGlobe , I can no longer find the story that I wanted to read that was sent to my email. Would be great If developers could do a “handoff” between email and TheBostonGlobe where my login information is saved.

Remembers subscriber status but could be better experience

2023-02-02

I’ve been a Boston Globe subscriber for 7 years, and despite paying them every month for the privilege of unlimited access to articles, I keep getting the paywall and being asked to log in. TheBostonGlobe is the only thing that seems to remember my subscriber status on mobile. If you can’t track my cookies across Facebook, Twitter, Safari - I would like the ability to always open Globe articles in TheBostonGlobe . It’s really annoying to get blocked from an article on Twitter, having to open TheBostonGlobe , and searching for the headline of the article I wanted to read. The search isn’t that forgiving, it doesn’t autocomplete. Feels like old technology from the company that brought us the first responsive news website years ago.

Poorly formatted for iPad Pro

2023-03-06

Reading on an iPad Pro is pretty annoying if using a keyboard—which is the typical way to use an iPad Pro. The main page is horrible. Each article has a full screen image and a headline. The headline doesn’t even fit on the screen because the image is so large. Give me an option to hide the image. I’m not looking for a picture book. Stop making me scroll so much to see the headlines.

Check out the NYT app for decent formatting.

Maybe the Globe just doesn’t have enough subscribers to pay someone to format the front page daily. That is fine. At least let me hide the useless pictures. I Just scrolled through and 6 of 7 pictures are just dudes and only one is someone I recognize. Why do I need to see these people. If they didn’t something important, tell me what they did. Just give me the headlines so I can choose what story to look at.

Not working properly today

2023-04-04

I’m subscribed digitally, and I often read an article from a link received in an email from the Globe. Sometimes the link goes to a browser, sometimes it goes to TheBostonGlobe .
It’s not always easy to switch to TheBostonGlobe , which is what I would prefer, but most of the time I can read what I want to read.
Not today with the Covid history in MA article.
The link from the home page in TheBostonGlobe doesn’t work, and when arrive at it from other ways of searching, it constantly refresh, and I either lose the video embedded - it happened several times - or lose my reading position in the article, and even lose access to the entire article and need to start the search again.
I am giving 3 stars because it is usuathis bad

Still great, but...

2023-05-06

I love the Boston Globe and have read it every day for 45 years. I still don’t miss a day, even though I don’t live in Boston anymore. My one concern is that it increasingly seems determined to enter the culture wars, more as a participant than as an observer. I am not a habitual critic of the press, and I don’t look for liberal bias under every leaf. But I think the Globe’s news articles do tend to be slanted, and the selection of what to report or omit seems to reflect an agenda at times. In the opinion pages, liberal perspectives outnumber conservative ones by at least 4 to 1. Many columns are preachy and repetitive, more hysterical than thought-provoking. I hope the editorial board will occasionally self-reflect and remember that its more strident members do not hold a monopoly on truth and justice. Still, I love the paper and probably always will.

Online version Good format

2023-06-06

Easy to follow, links directly from notification to article (not all news app do ) . Pleased with newsworthiness of notifications they choose to send out and speed of app. Also I like having the option to see paper in print format. I am in trial phase, and pleased with the online presentation and ease of navigation. I would like to subscribe permanently , but I Am not sure for how long I will subscribe only because newspaper subscriptions and other online news related, TV, and entertainment subscriptions add up, and I am retired on fixed income. .

Love the Globe, wish app were better integrated

2023-07-08

Although it’s much more expensive than my other digital newspaper subscriptions, I enjoy the Globe and TheBostonGlobe . However, I wish TheBostonGlobe were better integrated on my mobile devices. I get daily headlines in my email, and when I click through, I hit a paywall. I go through the alternate login process using Facebook, but then it shunts me back to the paywall. I end up having to go to TheBostonGlobe and search for the story, which is a pain. My other subscriptions accept my Facebook credentials successfully. Irksome.

Fan From Near and Far

2023-08-08

I have been reading the Globe for about 60 years whether I lived in Boston, Maine, South Florida, Shemya, Alaska, Herzogenaurach, Germany, or my current home, Greenville, SC. Many times the paper was a day or a week old. It didn’t matter. The Globe is the best at covering local, regional, and national news on a daily basis. Sports columnists like Peter Gammons, Bob Ryan, and Dan Shaughnessy are gifts to a literate sports fan. The Spotlight team’s investigative reporting pulled back the curtain on despicable behavior by a powerful, entrenched institution. ( A shoutout to my BLS classmate Steve Kurkjian). Although I have lived away from Boston for more than 50 years, the Globe allows me to be a lifetime Bostonian.

My connection to Boston

2023-09-09

I grew up in Massachusetts and moved to Arizona when I retired. After reading the Az. Republic for a year, I subscribed to the online version of the Globe. I look forward to starting my day with a cup of coffee and the Boston Globe. I can’t imagine any newspaper having a better staff of writers. From local news to coverage of national and international events as well as sports, the reporting is unexcelled. I am frequently motivated to comment on articles and quite often get a response from the writer. Clearly they care about their readers. Great paper that keeps me connected to Boston.

Great writers

2023-10-11

I will forever be a 7 day a week subscriber to the Boston Globe. Each day the writers have super informative and motivational thoughts. A strong press is needed in our region and I think the current ownership of the BG has allowed a great paper to evolve. I would love to see a Spotlight series on the US Defense budget and their contractors and would like to see some coverage in the West Bank and Gaza. To really get conversations happening not just finger-pointing.

Great app, great reporting

2023-11-11

First I want to emphasize how critical it is in this day and age to support quality reporting and the Boston Globe really stands out.

I am particularly impressed by the investigative reporting done by the Spotlight team well beyond their Pulitzer Prize series in abusé in the Catholic Church. The current report on the sad fate of Valedictorians is an eye opener.

TheBostonGlobe itself makes access to the news easy. It should in fact send me more text alerts for articles! On an iPhone they are regrouped by source and are a nice incentive to check what’s happening.

Globe a Must Read

2023-12-13

As a Rhode Island resident, my subscription to the Boston Globe provides me all the most relevant Rhode Island news in a thoughtful, fair way (and is by far the best source for that) as well as great information and insights into regional and national issues as well as all the professional sports information I crave. My subscription is the best investment I’ve made!

Now I live in PA but...

2024-01-13

There was a time when The Boston Globe went through hard times but it is back better than ever. Although I moved to PA, I find myself drawn to the investigative writing highlighted in The Globe still.

Some stories, though national, have an interesting, thoughtful angle in The Globe that is not found in many larger, and smaller papers. The writers are spectacular, but this is a team effort—the editors make the writing better, relevant, focused.

Great work, everyone!

Not Worth Your Time

2024-12-16

As other reviewers have noted, the current version of TheBostonGlobe makes logging in impossible (the login page disappears and shuttles you back to the home page before you can begin to type).

If you find a way to log in and then navigate your way into an article that interests you (be prepared to spend a while cutting a path through the baffling layout), you'll see that the comments section has disappeared. Well, at least the Russian bots have been foiled!

Stick to your browser.

Uncurated news feed

2024-12-16

It’s pretty much an uncurated news feed. One example, as new stories were added about the sexual harassment allegations against the head of Boston’s Catholic health care system, they were just stacked on top of each other, all topped with the exact same photo. The typography was identical for each headline. The typefaces and design are lackluster. It feels as though there’s no editor.

Obituaries

2024-12-16

I do not consider dying a “sport!” Keep
the obituaries off the sports page. It is disrespectful. Put them in one place such as Metro. Don’t lump them in with the “classifieds” either. One place always. It is not that hard and be respectful to the last posting of the deceased and to their families.

Great Writers

2024-12-16

Well written newspaper. Relevant articles. I always feel well informed after reading the daily paper. And many of the writers have great wit and wisdom which makes it a fun paper to read

New subscriber

2024-12-16

I just got The Globe app and a subscription. Wow! This is a great newspaper. I’m looking forward every day to reading this terrific paper. I’ve been subscribed to a Florida paper that wouldn’t make a good fish wrapper. Get back to My Massachusetts roots!

Love the update!

2024-12-16

I’m loving this new update. Very fast, and accessible. I can see any section I want with the click of a button. The font is the perfect size for those on-the-go reads on the bus or train.

Easy access

2024-12-16

TheBostonGlobe is extremely-user friendly, and puts the best of the Globe at your fingertips, at home or on the go. Extremely pleased with TheBostonGlobe and my electronic subscription

The Best

2024-12-16

I’m 78 years young and having been reading the Globe for at least 70 of those years. I can remember siting on my front stairs in West Medford waiting for the Globe to be delivered so I could get all the sports highlights and box scores.

In my working career I traveled a lot for business and I made sure the Globe was saved for my enjoyment when I got home.

The globe had so many great writers whether it was politics or international news but my love of sports was what got me hooked from Cliff Keane, Bob Ryan, Tom Fitzgerald, Leigh Montvale , the king of football writers Will McDonough, Peter Gammons. Plus your coverage of high school and college sports can’t be beat

Please don’t stop being the #1 newspaper in the country

Thank you! But seeing issues

2024-12-16

Firstly, thanks Globe team for providing this for your subscribers. I’m noticing header styles (probably h2 & h3) aren’t coming through as headers, instead they look like normal body font which isn’t very helpful.

Keep on keeping on, Globe staff

2024-12-16

The Globe’s excellent reporting and solid information is CRUCIAL and appreciated amid alternative facts, also known as propaganda.

With the chronic liar-in-chief, I appreciate the Globe’s balanced and researched reporting more than ever. Getting it electronically makes it even more convenient and affordable. Please keep improving that platform.

Everything looks better

2024-12-16

I’ve been a Boston Globe reader for decades. And an online subscriber for about 15 years. No ink on my hands, and the screen never rips. Now, with the new app everything is easy to find, content is always fresh...and the photos are spectacular!

Love the Globe

2024-12-16

Enjoy being able to read one of my favorite papers on my phone.

But I sure do wish they’d fix the bug that commands me to login to make a comment.. in a circular bug. I log in, find my way back to the story, go to comments, and am repeatedly commanded to login to comment. So annoying. And no app support.

Luv it!

2024-12-16

hello, Boston Globe! Love the new interface! I’ve had Boston Globe as an app for my smart phone forever, but this new interface is terrific. thank you for all the updates you have made.
Pamela Adrian



Is The Boston Globe Safe? 🤗🙏


Yes. The Boston Globe is very safe to use. This is based on our NLP (Natural language processing) analysis of over 31,393 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for The Boston Globe Is 55.5/100.


Is The Boston Globe Legit? 💯


Yes. The Boston Globe is a totally legit app. This conclusion was arrived at by running over 31,393 The Boston Globe User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for The Boston Globe Is 71.8/100..


Is The Boston Globe not working? 🚨


The Boston Globe works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Monthly Subscription $29.99


How was your experience with The Boston Globe? Post a Review




Features

Get full access to The Boston Globe’s 26-time Pulitzer Prize winning journalism from New England’s largest newsroom, featuring: * Up-to-the minute premium local and national breaking news * Groundbreaking work from the Globe Spotlight team and other investigative units * In-depth coverage of the Red Sox, Patriots, Bruins, and Celtics * Piercing opinion and analysis from Shirley Leung, Yvonne Abraham, Joan Vennochi, Scot Lehigh, Jenne Osterheldt, Renee Graham, and more * Dispatches from the Globe’s Washington DC bureau App Features: Browse the must-know headlines of the day * Topic-based notifications so you always have the latest updates * Save must-read articles for later, even when your device is offline * Sync with your Apple Watch.

  Customer Service/Support
Developer:
Globe Newspaper Company, Inc.


Website: