Contact Gyazo Support
Company Name: Helpfeel Inc.
About: Gyazo for iOS is the easiest way to share and search new screenshots and screen
videos.
Gyazo is used by millions of people and thousands of organizations
around the world.
Gyazo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Gyazo Website
Privacy Policy: https://gyazo.com/doc/privacy
Developer: Helpfeel Inc.
3 Most reported problems 😔💔
Update requires access to camera
by XBearHugsx
I have been a paying customer of gyazo for almost 3 years. I loved using the app but with a new update I can’t even access my account because it REQUIRES access to my camera. I do not need this app to take pictures or use my phone camera. This was not required before the update and wish I had never updated the app. I will be moving to another service that does not require permissions that I don’t want to give in order to use the app.
Stop requiring access to cameras!
by 7718 Umop Apisdn
I saw the reviews from three years ago that people gave feedback to stop requiring camera access. It is NOT needed to capture from the screen. I downloaded the app in hopes that this had been fixed-alas, this is not the case as of Feb 2021. I am a paying user on my laptop, but I won’t allow you access to my iPad camera. Uninstalled and if I could give fewer than one star, I would.
Update ruined app: cant view pictures, can only upload
by UncleBenFranklin
The app was great in the past but for some reason the update made it so that the app only works as an uploader but is impossible to view previously uploaded pictures, killing the app. I loved Gyazo but gotta remove my membership now :/
Have a Problem with Gyazo? Report Issue
Why should I report an Issue with Gyazo?
- Pulling issues faced by users like you is a good way to draw attention of Gyazo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Gyazo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gyazo.
