Contact Message Support

Like most people, I don’t tend to write reviews for things I like. I also don’t tend to write reviews about things I don’t care for, but this application deserves a review. Unfortunately, I don’t have a whole lot of great things to say about this app. I have lots of issues with it. I certainly consider it a necessary evil. I don’t like how it doesn’t play nice with the native messages app (which I still feel like is far superior to any other messages app out there). I have the desktop version of this application and it does not talk with the mobile version, which is a very big oversight and needs to be dealt with. It frequently displays the incorrect number of unread messages in the bubble on the app icon. The entire app feels like it was thrown together in a very short period of time by a development team that was not given appropriate resources to build a great app. Yes, I have the latest versions of each app. At this time, the only reason I haven’t deleted the app altogether is because I’ve recently started to have issues with receiving large media files from folks who do not have iPhones so cannot use iMessages. Use this app if you need to, but don’t download it just for fun.

Okay first the positives: i love having a messaging app that allows for customizable fonts, backgrounds, etc. It says when messages are sent, delivered, and read. That’s where the positives end. It is glitchy and will sometimes shut off when I’m in the middle of typing. It doesn’t always notify me with the person’s name. For some reason their number will show up as if they were not saved in my phone. I left iMessages on bc I still wanted to use it to text my friends that did have an iPhone, but I found my messages would show up twice, once in each app. I figured this was just a compromise I would have to make for leaving iMessages on. HOWEVER my biggest issue is that there are no settings to block a number, and this app does not cooperate with the native phone app and messages app. I had someone blocked on my phone and this app allowed the messages to go through. BIGGEST MISTAKE. I only got this app because VZW is requiring it to view bigger media files sent from non-iPhone users. VZW, I am deleting this app until you get your act together. Sheesh.

Setup correctly on compatible devices, the Message+ app can only receive calls on devices that originally were designed to make calls in the first place. What does this mean? Basically, unless you’re using Message+ on a calling-enabled smart watch or just another smart phone, you cannot expect to receive incoming calls on your device in a reliable manner. In fact, the only times you will receive calls in the Message+ app on a non-calling enabled device (such as iPads, Galaxy Tabs, or anything that isn’t a phone or latest-gen smart watch by Apple or Samsung) is if you literally have the Message+ app open and running as the primary app all the time. No closing the app, or letting it run in the background, and definitely no locking your device or closing the Smart Cover. So for anyone that wishes to use the Message+ app on a non-calling enabled device to be able to receive calls at any time, don’t do it. It does not work. Do not expect VZW to change this at any point in the near future.