Contact FlowVPN Support
Company Name: Portable Ltd
About: FlowVPN: Smart & Secure: The only VPN service with AI Chatbot and global ESIM
data services.
FlowVPN provides global VPN, ESIM and AI Chatbot services.
FlowVPN Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Portable Ltd
57.14% Contact Match
Developer: Aleksei Ivanov
E-Mail: [email protected]
Website: 🌍 Visit Quick flow VPN Website
Privacy & Terms:
https://www.flowvpn.com/vpn-terms/
Can I trust FlowVPN app?
Protect your data and wallet. We investigate the developer's website (Flowvpn.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Scam and shameless company
by UrosNbg
I used it for 3 months while I was working in China and payed month to month service, never signed up for autopay, and once I came back to Europe and stopped using it I stopped paying for it,and double checked before deleting the app that the autopay is not on...and it wasn’t since I never signed up for it. I deleted the app and year after I realized I’ve been charged on my account every month for a full year for their service since I somehow “signed up” for autopay...I contacted customer service and they responded they will refund just last 3 months since they see I was signed up for autopay...I explained that I never signed up for autopay and that they can see in their system that I haven’t been using the app for a full year and that it was deleted and they never responded to me. This is such a shame to receive this kind of treatment and realize how shameless these companies are in filling their pockets by scamming people.
Woeful customer service
by Peteon61
I have used this service for several years with no issues
Last month suddenly the service tells me my subscription has expired
I check and find it had not so I searched and searched and eventually found an email address for support
I quickly received a response to my mail asking for me to send records of my subscription which I duly did, since then despite repeated emails no further response
I tried to take another short subscription as I was away and needed to connect, the service took my money but still stated my subscription was expired
I again email and again no response
So I short if it works it’s a good vpn
If it goes wrong the support is non existent and they take your money but provide no service
Payment problems
by Solaziamama
Despite having auto-renewal turned off within the app, an automatic renewal was triggered on the PayPal side due to a previous payment, resulting in an unintended renewal of a 2-year subscription. I am currently negotiating for a refund. Additionally, when switching from a monthly to a 2-year plan, despite canceling the monthly option with customer service, I faced issues with continued monthly charges, leading to double payments. I do not recommend this service.
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- If you are a FlowVPN: Fast Secure VPN customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FlowVPN: Fast Secure VPN.
