Mein AEZ app not working? crashes or has problems?

Mein AEZ Status

Last Updated on 2023-02-07 by ECE Projektmanagement G.m.b.H. & Co. KG

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Common Mein AEZ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mein AEZ app on iOS and Android devices. Solve all Mein AEZ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mein AEZ iPhone Issues and Solutions

Mein AEZ iOS app crashes, not working, errors
Mein AEZ iOS app network issues
Mein AEZ on iOS has black/white screen

Mein AEZ Android App Issues and Solutions

Mein AEZ has errors/crashing/not working
Mein AEZ server network connectivity issues
Mein AEZ has black screen

Mein AEZ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mein AEZ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mein AEZ app crashes or not working on Iphone (iOS):

Close and restart the Mein AEZ app on iPhone
Update Mein AEZ app to the Latest Version for iOS
Uninstall and reinstall Mein AEZ iPhone app
Update your iPhone to the latest iOS version

Fix Mein AEZ on iPhone unable to connect to server/internet connection issues::

To resolve Mein AEZ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mein AEZ black/white screen (blank screen) on iPhone:

Follow the Mein AEZ iOS app troubleshooting guide Here →

Mein AEZ Android App Issues and Solutions

Fix Mein AEZ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mein AEZ app issues:

Force Stop the Mein AEZ App
1. On android, goto "Settings" » click Mein AEZ app. » click "Force Stop".

Update Mein AEZ to the latest version on PlayStore

Clear Mein AEZ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mein AEZ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mein AEZ.

Fix Mein AEZ unable to contact server/ Mein AEZ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mein AEZ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mein AEZ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mein AEZ on android.

Solve Mein AEZ black/white screens issue on Android:

Follow the Mein AEZ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ECE Projektmanagement G.m.b.H. & Co. KG, developers of Mein AEZ.

About this app

• Wie in einem "Digitalen Schaufenster" sehen Sie die angesagten Trends, Mode-Highlights und Angebote aus dem Alstertal Einkaufszentrum – wo und wann immer Sie wollen! • Der interaktive Centerplan hilft Ihnen beim Finden der Shops und Gastrobetriebe im Center und zeigt Ihnen auch gleich alle Öffnungszeiten und Kontaktdaten auf einen Klick. • Verpassen Sie nichts! Wem das nicht reicht, der kann sich die Termine kommender Events direkt in seinen Kalender synchronisieren. • Mit Hilfe des Routenplaners finden Sie auf dem schnellsten Weg zu uns. Laden Sie sich die Mein AEZ App gleich runter und genießen Sie Ihr neues Shopping-Erlebnis. Wir freuen uns auf Ihren Besuch im Alstertal Einkaufszentrum! Durch Aktivierung der Push-Funktionalität sind Sie immer up-to-date. Haben Sie Lob, Kritik oder Anmerkungen? Wir freuen uns über Ihr Feedback.