Banco Santander Brasil Reviews

I have spent dozens of hours trying to get BancoSantanderBrasil to work on my phone. The problem is enabling Santander ID. Unless this security feature is enabled for your phone br Banco Santander, you cannot perform any operations with your account. The heart of the problem is that Santander does not allow customers to speak directly with their staff im IT who have technical knowledge pf BancoSantanderBrasil , but only with generalist customer service staff with zero IT knowledge.

BancoSantanderBrasil, and the bank, and really the banking system in Brazil in general is absolute trash. Maybe you should fix your crime issues so that all of this heavy security for every little transaction isn’t necessary. Just an idea.

I have to update de password several times. Messages of trying to fix a problem is common. Not possible to see statements over 3 month old.

BancoSantanderBrasil seems to change quarterly and so when you log in you don’t know what to expect to access your account. To complicate things more there are no language options, so if you don’t know Portuguese you are left trying to figure out how to use BancoSantanderBrasil again to access your banking information. Also the financial reports are complicated or certain information doesn’t seem to exist. For example, if I want to see my investment balance history for a certain period to determine the performance, it is not possible. An investment period ends and money is returned to the main account with no option for a summary of the investment performance results. A simple report of beginning balance, amount of gains/losses, amount of deductions (bank fees or taxes), final ending balance, and finally the amount gained or loss with also the % changed (final performance on the investment).

BancoSantanderBrasil seems ok with some good functionality in there. However, without knowing Portuguese one can make mistakes, like me, who ended up canceling his credit card 🤦🏽‍♂️. Can you please add some language settings, English please, so that I can truly experience all the good features of BancoSantanderBrasil?

BancoSantanderBrasil works but I have had to delete it and reload it several times due to freezing up while in use. Also when you pay a boleto with BancoSantanderBrasil and try to print the receipt it is impossible to get a font size that is readable. There are a lot of other quirks that show up through out BancoSantanderBrasil . Santander has issues with there internet banking site as well. They really need to hire a top notch outside IT consultant to fix their sites.

Hi Dev Team
The button to habilitar ID Santander is not responding. I have 2 separate iPhones on the same iOS. iPhone 8 and iPhone 14 Pro, I restarted the phone and still BancoSantanderBrasil does not respond to my touch. I am not able to do anything with my account until that is enabled. I tried the ATM option but still not working in BancoSantanderBrasil . Please and thank you

The answering system does not have an option to allow you to talk to a live person. I pay extra for Vangough service and still cannot talk to a live representative in an emergency. Big thumbs down to Santander Brasil. If you are a foreigner living in Brasil, do NOT use Santander bank!

It works really fine for my needs!!!

I loved to work with Santander

Very Easy and friendly. Amazing app

Excellent!

Very easy to operate, makes your life easier

I wish there was an option for English speakers.

Easy and friendly app.

Nice UX but I has a lot of random errors throughout the experience, that gets annoying.

All possible banking function at your fingertips including sending money abroad. Just beautiful.

Had problems in the past, but now it is working just fine! Very helpful!!!

It was a bit slow and laggy but now both the bank and credit card app are really fast and responsive...

As I live in the USA, BancoSantanderBrasil allowed me banking as if I were still in Belo Horizonte!

MC