Consumer Reports app not working? crashes or has problems?

Consumer Reports Status

Published by Consumer Reports on 2023-11-14

Get trusted ratings and reviews for the products and services you use every day
- from cars and major appliances to must-have tech gadgets, to home and garden
necessities. Non profit and independent, Consumer Reports buys everything we
test and doesn’t accept advertising.

I have a problem with Consumer Reports

Are you having issues? Select the issue you are having below and provide feedback to Consumer Reports.

User reports:
No current problems

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problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 3 Comments

By Lawrence Sercu 1 year ago

Can't login to Consumer Reports Site.

By Ann Nash 1 year ago

I never asked for your magazines. Was wondering why I received two in the mail. Then I got the bill. I am not paying it! Why can’t Ifind an 800# to call?!!! 203-658-3527.

By Tony Giovino 1 year ago

I never agreed to receive any Consumer Reports. We are not interested in this service 0394921524

Common dislikes about Consumer Reports app

- App does not work on iPad

- Website does not accept address information

- No place on the app to tell stories about hidden fees

Have a Problem with Consumer Reports? Report Issue

Common Consumer Reports Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Consumer Reports app on iOS and Android devices. Solve all Consumer Reports app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Consumer Reports iPhone Issues and Solutions

Consumer Reports iOS app crashes, not working, errors
Consumer Reports iOS app network issues
Consumer Reports on iOS has black/white screen

Consumer Reports Android App Issues and Solutions

Consumer Reports has errors/crashing/not working
Consumer Reports server network connectivity issues
Consumer Reports has black screen

Consumer Reports iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Consumer Reports app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Consumer Reports app crashes or not working on Iphone (iOS):

Close and restart the Consumer Reports app on iPhone
Update Consumer Reports app to the Latest Version for iOS
Uninstall and reinstall Consumer Reports iPhone app
Update your iPhone to the latest iOS version

Fix Consumer Reports on iPhone unable to connect to server/internet connection issues::

To resolve Consumer Reports network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Consumer Reports black/white screen (blank screen) on iPhone:

Follow the Consumer Reports iOS app troubleshooting guide Here →

Consumer Reports Android App Issues and Solutions

Fix Consumer Reports not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Consumer Reports app issues:

Force Stop the Consumer Reports App
1. On android, goto "Settings" » click Consumer Reports app. » click "Force Stop".

Update Consumer Reports to the latest version on PlayStore

Clear Consumer Reports App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Consumer Reports app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Consumer Reports.

Fix Consumer Reports unable to contact server/ Consumer Reports internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Consumer Reports » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Consumer Reports » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Consumer Reports on android.

Solve Consumer Reports black/white screens issue on Android:

Follow the Consumer Reports android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Consumer Reports, developers of Consumer Reports.

100% Contact Match

Developer: Consumer Reports

E-Mail: [email protected]

Website: Visit Consumer Reports Website

About this app

While everyone may download ConsumerReports, our product ratings and reviews are available only to Digital or All-Access members of Consumer Reports at no additional charge. Get trusted ratings and reviews for the products and services you use every day - from cars and major appliances to must-have tech gadgets, to home and garden necessities. Non profit and independent, Consumer Reports buys everything we test and doesn’t accept advertising. Get the unbiased information you need to save time and money and have peace of mind. At CR, our engineers, scientists, and researchers test everything including dishwashers, air conditioners, tires, sedans, and LCD TVs to deliver unbiased product reviews.