Contact Hushed Support

by Britty ♥

I used this for two plus years, it was really great for separating work (I run my own strictly-platonic cuddle business), giving number to tinder dates when I was still unsure about them, and also for when I meet new people and I don’t want them to have my long time cell#. I also use it when I travelled, it helped having a local number for Uber when I was abroad. Recently, my account was blocked and customer service has not responded with a reason why. I really did enjoy this app, it made me feel safer in my dating life as well as made traveling really convenient as well.

Before being blocked, I recently began to receive calls from Spanish speaking telemarketers although I never used this number when signing up for sites. I’m giving 3 stars because it really is a great service, but removing 2 because the inconvenience of losing important numbers there. It’s my fault for not saving the numbers, I just really didn’t see my account being blocked coming. I wish there was a way to retrieve my call/text logs at the very least.

Edit: THEY SAY TO SPEAK WITH SUPPORT SND THEN SUPPORT DOESNT RESPOND TO THE EMAIL. BACK TO ONE STAR.

by Phone Stopped

Hushed was good. I spent probably 500 bucks a year on 7 different phone numbers. Every one of them failed. Quit working for 2.5 weeks. You submit ticket and you don’t get support. You get a chat bot canned answer. They do not have phone support. No email support. No support at all

If their head wasn’t up their rear they would have started taking phone support while they went through an outage. But they could care less. It’s a really bummer. I cancelled 7 phone lines with them tonight after waiting 2.5 weeks with zero service and zero support. And on top of all that they kept charging me! Crazy. Epic flop.

Well it’s been 1.5 months now and the numbers still don’t work. Call routing doesn’t work which is supposed to be their work around. I have had a call work a couple times but the quality is so bad you can’t use it. Emailed customer support like 15 times. They just don’t care.

by Disappointed User 146579

I had to send a text to a group of contacts but since hushed doesn’t have a group text feature I was forced send the same message individually. They said it’s burdening their network and spam so they locked me out. I also suspect they read and record all your text messages and that’s how they categorized it as spam so don’t send any private info through their network. Also don’t pay for one year subscription because they will lock you out arbitrarily without even telling you why and they will not refund you. They will just attribute it to their terms and conditions which basically allows them to do anything they want. I tried this app and definitely will not recommend to anyone that wants privacy, consistency, and actually getting what you pay for.