Rev: Record & Transcribe Reviews

by AlexTB6

I was attracted to this app by the promised 24-hour turnaround. When, after 22 hours, there was no indication of receiving the transcription, I called to seek reassurance. I was told by the customer service line that transcription hadn’t yet started and wouldn’t be ready for another day.

I’m a journalist working to a tight deadline and was depending on receiving the transcription in the promised timeframe in order to meet it. To compound my dissatisfaction, customer service made no effort to remedy the situation. In short, this app failed me. I will not be using the service again, nor will I recommend it to anyone else.

by Tracthom

I am truly disappointed with whatever this potential upgrade was supposed to be. Are used to be able to stop a recording and then append it and now I can’t do that so I have to make 15 recordings if I need to pause and come back to it. I keep making recordings hoping that I can just leave it on pause and then I come back and the whole thing is gone. It used to be that if you left a recording it saved it anyway and said there was unsaved data. Now this application is more simple and less functional than the one that I used for 4 years. Highly disappointing and I wish I never had this application upgraded on my phone. The old one is still on my iPad and thank God for that.

by Broke And Mad >:(

Started to record to test a see if it works. Then I realized that it was gonna charge me $1 per minute, so I was about to quit it but then I saw that I got a $10 off coupon so I decided to record 10 minutes of what I needed. I then proceeded to “purchase” the transcript and my total showed that it was zero and I put in my card info. Then a message popped up saying I already used the coupon which is false, I hit the button again and boom, charged $10 right to my card. Now I don’t know how to cancel the order and I’m out $10.

by Drmyers29

Doesn't work on Iphone tried it numerous times. You can record but once you make a call while recording that recording pauses & can only start again when the call ends. So, I then tried making the call first but it does not let me record at all while the
Phone is engaged-could not even record a call’s recording with the speakerphone on-worthless! If there is some setting that needs to be changed to make this thing work-it doesn't tell you that-at least nowhere in plain view-No pop-up to say that this is not recording or why-it just doesn't :(

by Seth239

I was happy when I found Rev. It was quality and I could trust it not to delete my recordings (looking at you iPhone recorder app). Unfortunately as a writer, I need to be able to append previous recordings. Otherwise I would have about 500 recordings a month. The most recent update did away with that feature. If you will never have the need to add on to a previous recording, Rev should do you fine. If you would need the ability to add to a previous recording however, you’ll have to keep looking. Let me know if you find one 😔

by Redstickguy

this app charges $1.25/ minute for human transcription. It charges $.25/ minute for automated (speech recognition) when files are submitted through the this app web site . Rev does not provide the option of selecting the automated transcript option, thus automatically steering users to the option that costs more. Spread over many users and many recordings this may have a revenue impact for this app, but users should be given a choice. I have written to this app directly about this but the practice persists. Rev needs to be updated to provide users with the lower cost option.

by Parent 684

this app is frustrating because it is almost so good. The transcripts are generally very good. But trying to get your transcript into a clean word document takes many steps, it’s very frustrating. It has to be exported, then you have to also get rid of the speaker names while exporting, since there doesn’t seem to be any option not to include them in the first place. Even after your doc is exported it requires further steps to get rid of.

by DeirdreJDesigns

Great app and service. As far as transcription it’s a ten. I’m giving it a 3 however because it is nearly impossible to get the transcribed text out of Rev and into any other app. As someone who is constantly on the move and often works on my phone, this is extremely frustrating. Even the press and copy feature is unpredictable and often gets replaced by their own user edit bar. I hope they improve Rev to be more share friendly in the future.

by Wordgirrl

This has helped me hone my standup set so well. I can record my work and the critiques, and (if I remember to put them in before I order) they’ll even put the right names with the voices. In fact, that’s the only thing I detract a star for: there isn’t a way to add the names once you submit the order. :( but super helpful anyway. Thank you!

by Amelch

I am torn between 3 and a 4. On the one hand, the work I have had done has been pretty accurate, and worthy of a 4 - maybe higher. One of the transcriptions I received was actually flagged by their QA team and redone for me.

My problem is the turnaround. 12 hours is promised yet I am still waiting on one from the 26th and one from the 27th. There are no updates to find out what is taking so long or why there is a delay. I may try a different service with today’s recording just to compare. The turnaround piece is why I would give a 3.

by Dixiezap

Horrible! Waste of money. Was charged $6 for a 2:00 min voicemail audio to be transcribed and got back a one page double or more spacing with about 10 lines of what was said in voicemail. At least 7 of those 10 lines transcribed from my 2 min voicemail was the inaudible. The words transcribed from this voicemail and on my final report where most of the parts you could hear just a lil distorted or clear they put down as something just didn’t make any since with the sentence before , after, or at all period. Plus I was promised it completed and sent to me within 24 and it took almost 72. This was joke.

by Lizbleu

I love Rev and use it lots, for over a year. I had a slight heart attack when once it stopped opening and so I thought i lost my work, but someone reached out to me and I was able to recover everything. Outside of that, its perfect for what I want a voice recorder to be. Can’t beat the optional transcription.

by Trishabnot

I absolutely love Rev! It‘s so easy to use...Great for when I need to remember information in a meeting, and can’t take notes or process everything being discussed at that time...It gives me time to go back and listen to it again...I just need to figure out how to store the recordings on iCloud

by CATWOMAN2512200

Love Rev. Only thing was it crashed on me a few times already. Was bummed because I lost all the date and one time missed to repacked due to that. Also, one more thing I’m curious about is how many hours at one time can one record ? Looking forward to an answer ASAP

Thank you B

by RyanHart84

Very useful app with many applications for my business. I employ several virtual assistants and own a small business with several key employees. This is a great communication device for me because we are a sales organization and always on the go. Half of our time is out of the office so this is a great tool to bridge the gap.

by Petalyn

I have genuinely come to appreciate and value this specific tool. I’ve found no other as easy, and fulfilling to its purpose and promise as this app. This is the easiest recording tool in the world because it allows me to have my recordings transcribed with just a click or two. The technology doesn’t get in the way of my thoughts. It simply allows my thoughts to be captured without glitching or interruption from faulty tech. Love it!

by Macedonia384

I find writing much faster If i can get it all out fast and transcribe then work the draft. Real people do a much better job that I'm happy to pay for. One major improvement I would like to see: since Im charged by the minute, I'm penalized for pausing to think and speaking slow in general. Its a simple audio task to remove pauses linger than say a 1/2 second. It would be nice to have the done automatically ahead of charging by the minute.

by Minatur

I’ve only used Rev once to record a telephone call. It picked up me (of course) but even the dude that answered AND you could even hear the clock ticking. The clock is about 20 feet away!! Will be doing another test to see how it gets to Evernote. If that works I will let this review stand. By the way, I NEVER give 5 stars. EVER!!! This made my day. Thanks. I

*I may try the dialing of the call recording on the phone to see if that works. I haven’t tried that in a long time. I will let you know.

by Amulkey5

I work in the legal field and—while I realize that this is no substitute for an actual court reporter—this app has been incredibly useful tool! I’m completely impressed by the accuracy and attention to detail. So far we have use this tool to convert recorded conversations with witnesses into transcripts that can be entered into evidence (if you do it right).

I really hope that this is a company that is paying their freelancers well, because it’s clear that they are doing an excellent job (and it’s suspiciously inexpensive). Thanks for providing such an outstanding service!

by Osjrsheard

I came back to look up this app because now I am a Dr of Management and this app was a life saver when I was writing my dissertation. Now, I’m teaching doctoral students and I will refer them to this app.

I had about 95% accuracy and that’s only because I had a few internet connection issues with my phone during the recording. They are very reasonable and my turn around time was great!

Dr. Sandra S.

by Spin Diesel

Easy to use, works with google drive, it really annoying that I can’t select multiple files to upload or delete at the same time

by Alxgirl

I always record articles on my iphone voice recordings then send to this app to transcribe. Doing both directly within the this app app makes the process even easier than it was before. Love it!

by PhoneInterviewer

Have been using Rev for a bit, and I love this more recent update. New design is easier on the eyes than the old one, and it's still super easy to use.

Still use Rev to order transcripts regularly and eagerly awaiting an update to get automated transcripts too.