Contact Rocket Languages Support
Published by Libros Media Ltd on 2024-02-21 About: Learn Spanish, French, German, Italian, Japanese, Mandarin, Korean (and more)
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How to Contact Rocket Languages Customer Service/Support
Listed below are our top recommendations on how to get in contact with Rocket Languages.. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Rocket Languages.. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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54.55% Contact Match
Developer: Rocket Languages
E-Mail: [email protected]
Website: Visit Rocket Languages Website
Reported Issues: 3 Comments
By PaHiker
Not a cohesive experience
I travel a lot so I need apps that work across all platforms. I started learning Spanish on my MBA then had to stop midway through a lesson. When I got to the airport I opened the app on my iPad, while it recognized that I had earned 20 points, and what lesson I was on, it required me to start the lesson over again, I didn't. When I got to the hotel I opened it up in my MBA and found that it remembered exactly where I left off and could resume. It should do the same regardless of the platform. The other issue is that the app doesn't work the same everywhere. On the MBA (in Safari, no actual app) I can see the textual conversation along with the audio, on my iPad I only have the audio available, no text. I don't like this either, it should work the same across all platforms. I will not be purchasing the lessons but will look at programs from other companies. Shame, what I experienced on my Mac was good.
By PaHiker
Not a cohesive experience
I travel a lot so I need apps that work across all platforms. I started learning Spanish on my MBA then had to stop midway through a lesson. When I got to the airport I opened the app on my iPad, while it recognized that I had earned 20 points, and what lesson I was on, it required me to start the lesson over again, I didn't. When I got to the hotel I opened it up in my MBA and found that it remembered exactly where I left off and could resume. It should do the same regardless of the platform. The other issue is that the app doesn't work the same everywhere. On the MBA (in Safari, no actual app) I can see the textual conversation along with the audio, on my iPad I only have the audio available, no text. I don't like this either, it should work the same across all platforms. I will not be purchasing the lessons but will look at programs from other companies. Shame, what I experienced on my Mac was good.
By PaHiker
Not a cohesive experience
I travel a lot so I need apps that work across all platforms. I started learning Spanish on my MBA then had to stop midway through a lesson. When I got to the airport I opened the app on my iPad, while it recognized that I had earned 20 points, and what lesson I was on, it required me to start the lesson over again, I didn't. When I got to the hotel I opened it up in my MBA and found that it remembered exactly where I left off and could resume. It should do the same regardless of the platform. The other issue is that the app doesn't work the same everywhere. On the MBA (in Safari, no actual app) I can see the textual conversation along with the audio, on my iPad I only have the audio available, no text. I don't like this either, it should work the same across all platforms. I will not be purchasing the lessons but will look at programs from other companies. Shame, what I experienced on my Mac was good.
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- Pulling issues faced by users like you is a good way to draw attention of Rocket Languages. to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a Rocket Languages. customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rocket Languages..
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