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About: Oregon Public Broadcasting: giving voice to the community, connecting Oregon and its neighbors,
illuminating a wider world.

Headquarters: Portland, Oregon, United States.


 
  2025-01-24

OPB News Customer Service 💢

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3 Most reported problems 😔💔

4.4 out of 5

The worst app I use

2022-04-28

by Robbg439

I love OPB. However, I have a hard time supporting them with pledges, and it’s all due to their horrible app. The primary function of this app is to stream the live programming to your phone. It fails this task miserably. The stream is so fragile that the tiniest thing will cause it to stop working. For instance: the stream always begins with a short sponsor message, and then the stream starts, BUT ONLY if you keep the app open on your screen. If you switch apps during the sponsor message, then the stream will never start. Also, if you are on WiFi during the stream, then lose the signal and go to cellular data, the stream stops. The audio itself seems to use something other than the standard iOS audio protocol, so for instance if you push the pause button on your headphones, rather than pause the stream, it will START to play your music. Finally, if anything does go wrong with the stream, you can’t simply push play again to start it up. No, you must force quit the app and restart it, and listen to that pesky sponsor message again! OPB, streaming the programming on your phone is obviously your future. This app has been this bad for years. Your negligence of those users who’s primary access isn’t from terrestrial radio signals is a shame. It keeps me from contributing.

Can’t believe such a smart org can’t come up with a smarter app.

2022-05-05

by Sustainingdonor

This is absolutely the most dysfunctional and glitchy app I use. OPB is a smart organization and is funded by user support. As a result, you would think more effort would be made to create a functional app that doesn’t have to be rebooted every time you walk to the other side of the house or move from one network to the next. Other apps can do this and it is expected. I’d suggest that a H.S. tech class could be solicited to re-write the app and could do a superb job compared to the current version. OPB, you should get your money back from the developers of this app. I suggest everyone stream off of other internet services like “Tune In” and dump the OPB app.

Used to work well; now buggy

2022-05-12

by Strozut

Used to love listening to the OPB app while walking or running errands. Unfortunately, in recent months, the pause button has become increasingly unreliable to the point where I sometimes have to RESTART my iPhone 6 to turn off the livestream broadcast!!! At best, I have to stop whatever I'm doing and unlock my phone, then turn off the stream in the app - instead of simply touching the on screen pause button - but even that doesn't work most of the time now. I routinely update to the most recent iOS, so it's not me, it's you. Please fix this so that I can again listen to my favorite radio station when I'm not at home.


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