Air4Thai app not working? crashes or has problems?

Air4Thai Status

Last Updated on 2023-05-31 by Pollution Control Department, Thailand

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Common Air4Thai Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Air4Thai app on iOS and Android devices. Solve all Air4Thai app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Air4Thai iPhone Issues and Solutions

Air4Thai iOS app crashes, not working, errors
Air4Thai iOS app network issues
Air4Thai on iOS has black/white screen

Air4Thai Android App Issues and Solutions

Air4Thai has errors/crashing/not working
Air4Thai server network connectivity issues
Air4Thai has black screen

Air4Thai iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Air4Thai app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Air4Thai app crashes or not working on Iphone (iOS):

Close and restart the Air4Thai app on iPhone
Update Air4Thai app to the Latest Version for iOS
Uninstall and reinstall Air4Thai iPhone app
Update your iPhone to the latest iOS version

Fix Air4Thai on iPhone unable to connect to server/internet connection issues::

To resolve Air4Thai network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Air4Thai black/white screen (blank screen) on iPhone:

Follow the Air4Thai iOS app troubleshooting guide Here →

Air4Thai Android App Issues and Solutions

Fix Air4Thai not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Air4Thai app issues:

Force Stop the Air4Thai App
1. On android, goto "Settings" » click Air4Thai app. » click "Force Stop".

Update Air4Thai to the latest version on PlayStore

Clear Air4Thai App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Air4Thai app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Air4Thai.

Fix Air4Thai unable to contact server/ Air4Thai internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Air4Thai » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Air4Thai » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Air4Thai on android.

Solve Air4Thai black/white screens issue on Android:

Follow the Air4Thai android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pollution Control Department, Thailand, developers of Air4Thai.

About this app

There is 7 days the air quality graphs and maps as data from monitoring stations of PCD around thailand. The report hourly data (some stations) and data daily. The application reports thai's air quality index. To disseminate information to the general public. Especially during a crisis situation haze in the northern and southern parts of thailand.