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About: BiTaksi is a mobile application that enables its users to call and book taxi services.

Headquarters: Istanbul, Istanbul, Turkey.



bitaksi Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: bilgi Click to view

Website: 🌍 Visit BiTaksi Website

Privacy Policy: https://www.bitaksi.com/tr/privacy-policy

Developer: Bitaksi Mobil Teknoloji AŞ


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4 Most reported problems 😔💔

4.8 out of 5
Olga
2024-01-26

for a 12-minute taxi ride we paid 1225 lire! I request a refund for this trip! The application said 250-350 lire! the driver ind... Show more

DO NOT USE!! DRIVERS SCAM!!

2022-05-04

by Honest Reviwer1989

My cousin sent me a taxi through this app the driver showed up within 1 min. Upon arrival he tells me NO ENGLISH! And shows me the gps destination I tell him ok and yes. We get near and he’s still few blocks away and it’s wet and raining out lightly and he says no more pay now!! Starts to demand mo... Show more

Not much difference of the traditional way of getting a taxi!

2022-05-11

by Hahahanfockebxg

There is not much difference between this app or the process which should be somehow (regulated)
Drivers STILL do not turn in the meter sometimes. Or they do charge you MORE even if the meter says a number. They want more ! They don’t give change back unless you ask( I always give more as a tip... Show more

Payment issues

2022-05-18

by INathanL

The app worked once but hasn’t worked on mine or my wife’s phones to run the payment. We have to pay the drivers directly.
When it first happened we already left the cab because we thought it was paid so they kept calling us asking us to pay but it wouldn’t work. We called our bank and they sai... Show more


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Why should I report an Issue with bitaksi - your taxi!?

  1. Pulling issues faced by users like you is a good way to draw attention of bitaksi - your taxi! to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a bitaksi - your taxi! customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using bitaksi - your taxi!.


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