Contact BiTaksi - Your Taxi!

Contact BiTaksi Support

Published by on 2023-12-15

About: With BiTaksi, you can now request a taxi or rent a car by the minute! At
BiTaksi: Enter your destination address and see the estimated amount Ride with
top rated drivers Your taxi will be next to you approximately in 3 minutes If
you want, you can share your journey live with your loved ones. You can pay
online with Masterpass assurance by adding your card information.



How to Contact BiTaksi Customer Service/Support

BiTaksi - Your Taxi! Contact Information

Listed below are our top recommendations on how to get in contact with BiTaksi - Your Taxi!. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BiTaksi - Your Taxi!. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Bitaksi Mobil Teknoloji AŞ

E-Mail: [email protected]

Website: Visit BiTaksi Website

92.31% Contact Match

Developer: İstanbul Büyükşehir Belediyesi

E-Mail: [email protected]

Website: Visit İstanbul Büyükşehir Belediyesi Website



More Matches

Get Pricing Info for BiTaksi
Contact BiTaksi! Or Contact Support
Need help using BiTaksi? Try their Help Center now!
BiTaksi in the News!


Social Support and Contacts

BiTaksi on Facebook!
BiTaksi on Twitter!
BiTaksi on LinkedIn!






Reported Issues: 4 Comments

4.8 out of 5

By Olga

3 months ago

for a 12-minute taxi ride we paid 1225 lire! I request a refund for this trip! The application said 250-350 lire! the driver indicated a price 3 times more than it actually is!!!

By Honest reviwer1989


DO NOT USE!! DRIVERS SCAM!!

My cousin sent me a taxi through this app the driver showed up within 1 min. Upon arrival he tells me NO ENGLISH! And shows me the gps destination I tell him ok and yes. We get near and he’s still few blocks away and it’s wet and raining out lightly and he says no more pay now!! Starts to demand money I told him it’s been paid through the app and to call my cousins number that’s on the app he refuses and signals that he can’t call anyone through the app and the whole time keeps the meter running. Then he drives off with me to the Main Street stops in front of Naz Hotel and I ole with him to let me go out and find someone who can translate he agrees. I found 2 people who speak English and both refused to help. Eventually one employee from the hotel gives me the wifi so I called my cousins and they came within 8 mins just as the police came. In the end we were forced to pay this CROOK 100 when it was only meant to be 79 and we were away from our destination. DO NOT I REPEAT DO NOT USE THIS APP DRIVERS WILL SCAM YOU!!! THEY’LL ACT STUPID TAKE WRONG ROUTES ANYTHING THEY CAN DO TO SCAM YOU!! DO NOT USE THIS APP!!!



By Hahahanfockebxg


Not much difference of the traditional way of getting a taxi!

There is not much difference between this app or the process which should be somehow (regulated) Drivers STILL do not turn in the meter sometimes. Or they do charge you MORE even if the meter says a number. They want more ! They don’t give change back unless you ask( I always give more as a tip). And the worst part they still Drivers have the choice to take you or not! They asked me where I’m going to and they say they can’t? I was at mall if istanbul and all taxis asks for 150 instead of the 45-55 I always pay for the same pick up. Drop off location. If you at a tourist attraction point they will NOT come. Because they know they can find a tourist who will agree to their added price !! Many times the meter starts more than what is suppose to start. The opening rate should be 5.5 lira. Many times they have it at 8-9 lira !!



By iNathanL


Payment issues

The app worked once but hasn’t worked on mine or my wife’s phones to run the payment. We have to pay the drivers directly. When it first happened we already left the cab because we thought it was paid so they kept calling us asking us to pay but it wouldn’t work. We called our bank and they said it’s the merchants end that’s not working. In the end we had to depend on locals to translate over the phone, get a hold of the driver, get the drivers bank info, and they paid them directly then we paid the locals cash. It didn’t update on the app so we can’t even use it because it says we still owe, but they did stop calling so I guess they know we paid. I use the app on my phone since my wife’s is the one that got disabled for non payment.




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Why should I report an Issue with BiTaksi - Your Taxi!?

  1. Pulling issues faced by users like you is a good way to draw attention of BiTaksi - Your Taxi! to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BiTaksi - Your Taxi! customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BiTaksi - Your Taxi!.


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